Servo Motor Product Support & Application Engineer

Nidec Drives; Pavia; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading drive solutions provider is seeking a Servo Motor Product Support & Application Engineer in Pavia, Italy. This role emphasizes customer support and commercial product management within the Servo Motor sector. The ideal candidate will have experience in business development and strong technical skills. Responsibilities include managing product support and customer relations while ensuring effective communication between cross-functional teams. Opportunities for travel are also involved.

Servizi

25 days of annual leave

Option to work from home one day per week

Pension scheme with 5% matched contributions

Voucher programs with discounts

Funded volunteer day annually

Competenze

• Proven experience in Servo Motor Product Management.
• Track record in business development within servo motors, gear, and motion control.
• Leadership skills managing cross-functional teams and projects.

Mansioni

• Oversee commercial product support management.
• Manage quotations and proposals.
• Ensure customer acquisition and satisfaction.

Conoscenze

Commercial product support management

Interpersonal skills

Technical aptitude

Financial acumen

Cross-functional collaboration

Formazione

Degree/Bachelor/Master in a technical discipline

Descrizione del lavoro

At Nidec Drives, our values and behaviours form the foundation of a great culture that supports business success.

We are seeking exceptional individuals who turn ambitions into actions, believing everyone has the potential to succeed.

Achieve your dreams with Nidec Drives – apply today!

Nidec offers numerous opportunities for growth, diverse career paths, exciting challenges, and a culture of inclusion that celebrates diversity. We also provide a benefits package tailored to meet your individual needs.

Our offerings include: 25 days of annual leave, increasing with service (plus public holidays); progression and development opportunities; the option to work from home one day per week; holiday sell-back program; pension scheme with 5% matched contributions; an additional day off for your birthday after one year of service; EV and cycle-to-work schemes; voucher programs with discounts on cinema, theatre tickets, and goods and services; life insurance; a funded volunteer day annually to support communities and charities; and an employee assistance program.

Role Summary : We have an exciting opportunity for a Servo Motor Product Support & Application Engineer to join Nidec Drives.

The Servo Motor Product Support & Application Engineer will oversee both strategic and hands-on aspects of our Control Techniques Dynamics portfolio, providing commercial, technical, and customer-facing support to maximize opportunities.

This role involves supporting segment and regional drive centres with commercial products and support management, ensuring customer acquisition, retention, and satisfaction. It is key to bridging product management, engineering, and regional support teams to deliver application expertise, resolve challenges, and promote product adoption.

Key Responsibilities include but are not limited to:

• Commercial product support management
• Quotation and proposal management
• Segment/regional support
• Bid coordination
• Margin and profitability analysis
• Order management and fulfilment
• Forecasting and pipeline support
• Product and application engineering support
• Commercial enablement and training
• Product lifecycle feedback
• Cross-functional collaboration
• Performance monitoring and continuous improvement
• Customer advocacy and relationship building

Travel Requirements : A minimum of 25% travel, potentially more as needed, including overnight stays and out-of-hours meetings.

Qualifications & Experience:

• Degree/Bachelor/Master in a technical discipline or equivalent in automation
• Proven experience in Servo Motor Product Management
• Track record in business development within servo motors, gear, and motion control
• Strong interpersonal skills for relationship building
• Technical aptitude and financial acumen
• Leadership skills managing cross-functional teams and projects

Employees must:

• Understand emergency instructions
• Read safety signage and hazard warnings
• Communicate effectively in emergency situations

About Nidec Drives : We provide AC, DC, and Servo drive solutions for various industries, from heavy industry to entertainment production. Our drives are designed to optimize performance and productivity, contributing to a more efficient future. As part of Nidec, the world's largest electric motor company, we operate in over 30 countries, committed to excellence and innovation.