Servo Motor Product Support & Application Engineer

Nidec Drives; Novara; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading manufacturer of drive solutions in Italy is seeking a Servo Motor Product Support & Application Engineer to enhance commercial and technical support for their Dynamics portfolio. The ideal candidate will manage product support, respond to customer needs, and foster relationships across departments. This role offers opportunities for professional growth and a comprehensive benefits package, promoting an inclusive workplace culture.

Servizi

25 days of Annual Leave

Work from home one day per week

Pension Scheme with 5% matched contributions

Employee assistance program

Competenze

• Proven experience in Servo Motor Product Management.
• Track record in business development within servo motors, gear, and motion control.
• Knowledge of automation markets and applications.

Mansioni

• Provide commercial product support management.
• Manage quotations and proposals.
• Conduct margin and profitability analysis.

Conoscenze

Interpersonal skills

Technical aptitude

Leadership skills

Formazione

Degree/Bachelor/Master in a technical or automation-related field

Strumenti

Automation tools and software

Descrizione del lavoro

At Nidec Drives, our values and behaviors form the foundation of a great culture that supports business success.

We seek exceptional individuals who turn ambitions into actions, believing everyone has the potential to succeed.

Achieve your dreams with Nidec Drives – apply today!

Nidec offers numerous opportunities for growth, varied career paths, exciting challenges, and an inclusive culture that celebrates diversity.

We also provide a benefits package tailored to meet your individual needs.

Here’s what we offer:

• 25 days of Annual Leave, increasing with service (plus Public Holidays)
• Opportunities for progression & development
• Work from home one day per week
• Holiday sell-back program
• Pension Scheme with 5% matched contributions
• Additional day off for your birthday after 1 year of service
• EV and cycle-to-work schemes
• Voucher programs offering discounts on entertainment, goods, and services
• Life Insurance
• Funded volunteer day annually to support communities and charities
• Employee assistance program

Role Summary:

We have an exciting opportunity for a Servo Motor Product Support & Application Engineer to join Nidec Drives.

The role involves supporting our Control Techniques Dynamics portfolio both strategically and practically, ensuring commercial, technical, and customer support to maximize opportunities.

This position is crucial for providing daily support to drive centers and segments, enhancing customer acquisition, retention, and experience.

It serves as a bridge between product management, engineering, and regional drive centers to deliver application expertise, resolve challenges, and promote product adoption.

Key Job Responsibilities:

The responsibilities include but are not limited to:

• Commercial product support management
• Quotation and proposal management
• Segment and regional support
• Bid coordination
• Margin and profitability analysis
• Order management and fulfillment
• Forecasting and pipeline support
• Product and application engineering support
• Commercial enablement and training
• Product lifecycle and feedback integration
• Cross-functional collaboration
• Performance monitoring and continuous improvement
• Customer advocacy and relationship building

Travel Requirements:

A minimum of 25% travel, potentially more, including overnight stays and out-of-hours meetings.

Qualifications & Experience:

• Degree/Bachelor/Master in a technical or automation-related field
• Proven experience in Servo Motor Product Management
• Track record in business development within servo motors, gear, and motion control
• Knowledge of automation markets and applications
• Strong interpersonal skills for relationship building
• Technical aptitude and financial understanding
• Leadership skills for managing teams and projects

Employees must be able to:

• Understand emergency instructions
• Read safety signage and hazard warnings
• Communicate effectively in emergencies (e.g., fire evacuation)

What we do at Nidec Drives:

We provide AC, DC, and Servo drive solutions for industries ranging from heavy manufacturing to entertainment, end-to-end production lines, and more.

Our drives are designed to optimize performance and productivity, contributing to a more efficient future. As part of Nidec, the world’s largest electric motor manufacturer, we help make the world spin smarter and faster.

Operating globally for over 50 years in more than 30 countries, we pride ourselves on our people and our pursuit of excellence and success.