Services Technical Learning and Development Manager

Vertiv Co; Treviso; In loco; EUR 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking a strategic technical trainer to develop and manage comprehensive training programs for software and device gateway solutions. This role involves designing training curricula, creating technical materials, and leading a team of trainers to enhance sales processes and ensure compliance across international markets. Candidates should possess strong expertise in IoT technologies and a proven track record in managing global learning initiatives.

Competenze

• Extensive experience in software and device gateway technologies.
• Strong technical training expertise.
• Demonstrated ability to manage global learning programs.
• Deep understanding of IoT solutions, device connectivity, sales processes, technical implementation methodologies, and customer support operations.

Mansioni

• Design and implement specialized training curriculum tailored for sales teams, application engineers, and customer engineers.
• Develop technical product training materials focusing on software features, device gateway integrations, and solution architectures.
• Create sales enablement programs that enhance the team's ability to communicate technical value propositions and IoT connectivity solutions.
• Lead and mentor a global team of technical trainers across multiple regions.
• Establish certification programs to validate technical competencies for different role levels.
• Coordinate with product management and engineering teams to maintain current technical content.
• Develop hands-on labs and practical exercises for device connectivity and integration scenarios.
• Create assessment tools to measure technical proficiency and sales readiness.
• Ensure training programs address regional market requirements and compliance standards.
• Track and report on training effectiveness, completion rates, and impact on business metrics.

Descrizione del lavoro

• A strategic and results-driven professional responsible for developing and managing comprehensive software and device gateway training programs for global sales teams, application engineers, and customer engineers. This role leads the design, implementation, and optimization of technical training initiatives that enable teams to effectively sell, deploy, and support software and device gateway solutions across international markets.

RESPONSIBILITIES

• Design and implement specialized training curriculum tailored for sales teams, application engineers, and customer engineers
• Develop technical product training materials focusing on software features, device gateway integrations, and solution architectures
• Create sales enablement programs that enhance the team's ability to communicate technical value propositions and IoT connectivity solutions
• Lead and mentor a global team of technical trainers across multiple regions
• Establish certification programs to validate technical competencies for different role levels
• Coordinate with product management and engineering teams to maintain current technical content
• Develop hands-on labs and practical exercises for device connectivity and integration scenarios
• Create assessment tools to measure technical proficiency and sales readiness
• Ensure training programs address regional market requirements and compliance standards
• Track and report on training effectiveness, completion rates, and impact on business metrics

QUALIFICATIONS

• This position requires extensive experience in software and device gateway technologies, strong technical training expertise, and demonstrated ability to manage global learning programs. The ideal candidate should possess deep understanding of IoT solutions, device connectivity, sales processes, technical implementation methodologies, and customer support operations.

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