Services Technical Learning and Development Manager

Vertiv Co; Teramo; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Une entreprise mondiale dynamique recherche un responsable de formation technique pour développer et gérer des programmes de formation dédiés aux équipes de vente et d'ingénierie. Vous serez responsable de la conception de curricula spécialisés, de l'élaboration de matériaux techniques et de la coordination avec les équipes de produits pour assurer la pertinence de la formation dans les marchés régionaux. Ce poste nécessite une expertise en IoT, en connectivité des dispositifs, et en processus de vente.

Competenze

• Expérience approfondie dans les technologies logiciels et passerelles de dispositifs.
• Compétences techniques solides en formation et gestion de programmes d'apprentissage globaux.
• Compréhension profonde des solutions IoT et des processus de vente.

Mansioni

• Concevoir et mettre en œuvre un programme de formation spécialisé pour les équipes commerciales.
• Développer des matériaux de formation technique centré sur les caractéristiques des produits logiciels.
• Créer des programmes de certification pour valider les compétences techniques.

Conoscenze

IoT solutions

Device connectivity

Sales processes

Technical implementation methodologies

Customer support operations

Descrizione del lavoro

• A strategic and results-driven professional responsible for developing and managing comprehensive software and device gateway training programs for global sales teams, application engineers, and customer engineers. This role leads the design, implementation, and optimization of technical training initiatives that enable teams to effectively sell, deploy, and support software and device gateway solutions across international markets.

RESPONSIBILITIES

• Design and implement specialized training curriculum tailored for sales teams, application engineers, and customer engineers
• Develop technical product training materials focusing on software features, device gateway integrations, and solution architectures
• Create sales enablement programs that enhance the team's ability to communicate technical value propositions and IoT connectivity solutions
• Lead and mentor a global team of technical trainers across multiple regions
• Establish certification programs to validate technical competencies for different role levels
• Coordinate with product management and engineering teams to maintain current technical content
• Develop hands-on labs and practical exercises for device connectivity and integration scenarios
• Create assessment tools to measure technical proficiency and sales readiness
• Ensure training programs address regional market requirements and compliance standards
• Track and report on training effectiveness, completion rates, and impact on business metrics

QUALIFICATIONS

• This position requires extensive experience in software and device gateway technologies, strong technical training expertise, and demonstrated ability to manage global learning programs. The ideal candidate should possess deep understanding of IoT solutions, device connectivity, sales processes, technical implementation methodologies, and customer support operations.

J-18808-Ljbffr