Services Technical Learning and Development Manager

Vertiv Co; Reggio Emilia; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading company in IoT solutions is looking for a strategic professional to develop and manage training programs for global teams. This role involves creating specialized training curricula, mentoring trainers, and ensuring programs meet market requirements. The ideal candidate has extensive experience in software technologies and a solid understanding of device gateway solutions.

Competenze

• Extensive experience in software and device gateway technologies.
• Strong technical training expertise.
• Deep understanding of IoT solutions and device connectivity.

Mansioni

• Design and implement specialized training curriculum.
• Develop technical product training materials.
• Lead and mentor global team of technical trainers.

Conoscenze

Software technologies

Device gateway technologies

Technical training expertise

IoT solutions

Sales processes

Customer support operations

Descrizione del lavoro

• A strategic and results-driven professional responsible for developing and managing comprehensive software and device gateway training programs for global sales teams, application engineers, and customer engineers. This role leads the design, implementation, and optimization of technical training initiatives that enable teams to effectively sell, deploy, and support software and device gateway solutions across international markets.

RESPONSIBILITIES

• Design and implement specialized training curriculum tailored for sales teams, application engineers, and customer engineers
• Develop technical product training materials focusing on software features, device gateway integrations, and solution architectures
• Create sales enablement programs that enhance the team's ability to communicate technical value propositions and IoT connectivity solutions
• Lead and mentor a global team of technical trainers across multiple regions
• Establish certification programs to validate technical competencies for different role levels
• Coordinate with product management and engineering teams to maintain current technical content
• Develop hands-on labs and practical exercises for device connectivity and integration scenarios
• Create assessment tools to measure technical proficiency and sales readiness
• Ensure training programs address regional market requirements and compliance standards
• Track and report on training effectiveness, completion rates, and impact on business metrics

QUALIFICATIONS

• This position requires extensive experience in software and device gateway technologies, strong technical training expertise, and demonstrated ability to manage global learning programs. The ideal candidate should possess deep understanding of IoT solutions, device connectivity, sales processes, technical implementation methodologies, and customer support operations.

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