ServiceNow Project Manager

HSPI S.p.A.; Traona; On-site; EUR 39,000 - 47,000; Full time

Benefits offered by this job

Hybrid work model

Training & certifications

International environment

Direct interactions with management

Permanent contract (CCNL Commercio)

Job summary

HSPI S.p.A. is seeking a ServiceNow Project Manager to lead a cross-functional team at its Sondrio office. The role focuses on coordinating 15 professionals, overseeing ServiceNow initiatives, and driving IT projects using Agile and Waterfall methods.

The ideal candidate will manage client relationships, align activities with objectives, and communicate with stakeholders while ensuring project progress and results in a hybrid work environment.

Qualifications

• Experience in IT project management.
• Ability to manage projects using Agile and Waterfall methodologies.
• Knowledge of the ServiceNow platform.
• Experience in the operational management of technical teams (developers, analysts, testers).
• Skills in client management and project deliverables.

Responsibilities

• Coordinate a team of approximately 15 people, including developers, analysts, and testers.
• Lead and oversee the team’s activities on the ServiceNow platform.
• Plan and manage IT projects using Agile and Waterfall methodologies.
• Manage customer relationships (customer management).
• Align the team’s activities with project objectives and client needs.
• Coordinate with various stakeholders to ensure effective communication.
• Monitor project progress, performance, and results.

Skills

IT project management

Agile & Waterfall

Team coordination

Client management

Stakeholder communication

Education

Diploma or STEM degree

Tools

ServiceNow platform

Job description

HSPI S.p.A., a company of the TXT Group, is seeking a ServiceNow Project Manager to expand and strengthen the team at its Sondrio office.

Main responsibilities:

• Coordinate a team of approximately 15 people, including developers, analysts, and testers;
• Lead and oversee the team’s activities on the ServiceNow platform;
• Plan and manage IT projects using Agile and Waterfall methodologies;
• Manage customer relationships (customer management);
• Align the team’s activities with project objectives and client needs;
• Coordinate with various stakeholders to ensure effective communication;
• Monitor project progress, performance, and results.

Required technical skills:

• Experience in IT project management;
• Ability to manage projects using Agile and Waterfall methodologies;
• Knowledge of the ServiceNow platform;
• Experience in the operational management of technical teams (developers, analysts, testers);
• Skills in client management and project deliverables.

The ideal candidate also possesses strong coordination skills, the ability to work effectively in a team, and the ability to collaborate with various stakeholders.

Education: Diploma or degree in STEM subjects.

Why choose HSPI:

• Hybrid work mode;
• Customized training plans and achievement of internationally recognized certifications;
• Opportunity to compare and share models and skills with experienced professionals in the field, in an active and challenging environment;
• Opportunity to experiment in an international, young and dynamic context;
• Direct relationship with corporate management and end customers;
• Permanent employment contract under the Italian Commerce Collective Labor Agreement (CCNL Commercio), with a gross annual salary (RAL) ranging from €39,000 to €47,000.

Position open to all applicants regardless of gender, in accordance with Legislative Decree 198/2006. The company promotes equal opportunities and values diversity in all its forms.

Hybrid
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