Service Technician Associate Iv

Conduent Business Solutions Italia S.p.A.; Vimodrone; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in the operational services sector is seeking an associate who will act as a team lead, providing solutions and coordinating assignments within established procedures. This role involves monitoring performance metrics, proposing improvements, and ensuring teams are effectively trained and operating efficiently. Ideal for someone with proficiency in data organization and coordination skills, this position offers an opportunity to play a vital role in supporting company goals.

Competenze

• Developed proficiency within a range of analytical or operational processes.
• Acts as a technical expert in some areas.

Mansioni

• Monitors organization to ensure performance.
• Achieves department standards and schedules, manages day-to-day processes.
• Supports project implementations and planning.

Conoscenze

Data organizing

Coordination skills

Analytical skills

Formazione

Vocational training or equivalent experience

Descrizione del lavoro

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who rely on them. You have an opportunity to thrive personally, make a difference, and be part of a culture where individuality is noticed and valued every day.

Job Track Description

1. Performs tasks based on established procedures.
2. Uses data organizing and coordination skills to support the business and perform technical work.
3. Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

1. Developed proficiency within a range of analytical or operational processes.
2. Completes assignments and facilitates the work of others.
3. Coordinates assignments beyond the work area.
4. Proposes improvements to processes and methods.
5. Acts as a lead, coordinating the work of others but is not a supervisor.
6. Works autonomously within established procedures.

Functional Knowledge

• Developed skills in a range of processes, procedures, and systems.
• Acts as a technical expert in some areas.

Business Expertise

• Helps teams to integrate and work together to support the achievement of company goals.

Impact

• Understands how teams integrate and work together to achieve company goals.
• Proposes enhancements to work procedures and practices to improve efficiency.

Leadership

• Serves as a team lead.
• Allocates work to team members, as appropriate.

Problem Solving

• Provides solutions to problems based on existing challenges or procedures.

Interpersonal Skills

• Effectively exchanges information and ideas.
• Uses tact when working with others.

Responsibility Statements

• Monitors organization to ensure performance.
• Achieves department standards and schedules, and manages day-to-day processes to ensure safe operation.
• Ensures the team is properly trained on all components of their roles.
• Supports project implementations and planning.
• Performs all tasks from levels 1, 2, and 3 as needed.
• Performs other duties as assigned.
• Complies with all policies and standards.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex, marital status, sexual orientation, disability, medical condition, service animal use, military/veteran status, citizenship, genetic information, or any other protected group.

At Conduent, we value the health and safety of our associates, their families, and our community. For US applicants, while vaccination is not required for most jobs, you are asked to provide your vaccination status where legally permissible. Providing this information is a condition of employment.