Service Technician

ZipRecruiter; Venezia; In loco; USD 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dedicated Quality Technician to join their team. This role involves performing on-site repairs and ensuring the highest quality standards for pool enclosures. You will be responsible for diagnosing issues, managing service equipment, and maintaining excellent customer relations. The company prides itself on a family-oriented culture and offers a competitive benefits package, making it an ideal workplace for those who value teamwork and community. If you have a keen eye for detail and a passion for quality, this opportunity could be your perfect fit.

Servizi

Medical/Dental/Vision insurance

401k

Paid vacation time off

Holiday pay

Supplemental Insurance

Competenze

• 2-5 years of inspection, service, or production experience required.
• Ability to lift and/or move up to 60 pounds when needed.

Mansioni

• Perform on-site repairs on aluminum pool cages and screen replacements.
• Inspect and diagnose issues, providing clear communication to clients.

Conoscenze

Attention to detail

Customer service

Mathematical concepts

Technical drawing reading

Spanish speaking

Formazione

High school diploma or GED

Strumenti

Precision measuring tools

Service equipment

Descrizione del lavoro

Overview:

CRA is the leading manufacturer of pool enclosures, screened lanais, and screened front entries in Florida. We are a family-owned, local business that is embedded within the communities we serve. We are looking to hire an enthusiastic and hardworking quality technician with a good eye for detail. You will be responsible for performing service and repairs on our company products and addressing issues that may arise.

To ensure success as a Service Technician, you should have a strong working knowledge of pool cage manufacturing, excellent visual awareness, and the ability to work with minimal supervision. You should have the fortitude to drive accountability and quality across a diverse manufacturing team. Ultimately, a top-class quality technician can efficiently monitor the integrity and quality of products without impeding production rates.

Responsibilities for Quality Control Technician:

• Perform on-site repairs, including but not limited to aluminum pool cage frame repairs, screen replacements, and structural adjustments.
• Execute warranties and manage change orders as per client requests, ensuring compliance with company standards and client satisfaction.
• Inspect and diagnose issues with aluminum pool cages, recommending appropriate solutions and repair plans.
• Maintain accurate records of service activities, including job details, parts used, and customer interactions.
• Provide excellent customer service, addressing client concerns and providing clear communication regarding service progress.
• Manage and maintain service equipment and tools, ensuring they are in good working condition.
• Maintain a clean and organized service vehicle and ensure it is fully stocked with necessary materials.
• Collaborate with the office team to schedule appointments and prioritize urgent service needs.

Qualifications for Service Technician:

• High school diploma or general education degree (GED) required.
• Ability to read technical drawings.
• Ability to use a variety of precision measuring tools, including micrometers and calipers.
• Minimum of 2-5 years of inspection, service, and/or production experience.
• Strong working knowledge of various mathematical concepts including fractions, angles, and imperial measurements.
• Ability to lift and/or move up to 60 pounds when needed.
• Specific vision abilities required include close vision, distance vision, peripheral vision, and depth perception.
• Demonstrated ability to work independently with minimal supervision.
• Ability to engage the team to explain quality issue findings and address solutions.
• Attention to detail and excellent organizational skills.
• Active driver's license required.
• Spanish speaking a plus.

Accountability:

Reports to Branch Manager for all responsibilities.

With CRA, you will enjoy:

• Competitive hourly pay with a consistent schedule.
• Great benefits package, including Medical/Dental/Vision insurance and 401k.
• Supplemental Insurance including Accident/Hospital/Critical Illness/Term Life.
• Paid vacation time off and holiday pay.
• A family atmosphere aimed at ensuring your success.
• We are an Equal Opportunity Employer and operate a drug-free workplace.

Company Description:

At CRA, we are passionate about serving the community that we live and work in. Providing Southwest Florida with custom engineered and professionally installed pool cages, screen enclosures, rescreening, car ports, pool deck paver systems, drainage gutters, soffit/fascia, aluminum fencing, customer railing systems, and welded products. We are dedicated to building a positive, fun, and team-spirited workplace. We are passionate and committed to a family workplace culture! As one of the fastest growing companies in Southwest Florida for the past 30 years, we are extremely proud of our employees’ achievements.