Service Technical Support Engineer

JR Italy; Cerignola; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading company in the renewable energy sector is seeking a technically skilled candidate to troubleshoot and guide operations for wind turbine projects. This role involves supporting clients, analyzing operational data, and fostering collaboration with diverse teams. With a minimum of 3 years of experience in wind farm construction or operations, the ideal candidate will have a background in Mechanical or Electrical Engineering and be proficient in both English and Chinese.

Competenze

• Minimum 3 years in wind farm construction or O&M.
• Proactive, motivated, collaborative, and innovative.
• Experience in multicultural teams.

Mansioni

• Provide technical guidance and support for wind turbine operations.
• Analyze operational data to enhance performance.
• Conduct internal and external technical training.

Conoscenze

Driving license

Project Technical Engineering

Commissioning Engineering

Mechanical Engineering

Electrical Engineering

Wind turbine O&M knowledge

Basic English communication skills

Formazione

Mechanical Engineering

Electrical Engineering

Descrizione del lavoro

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Client:

Goldwind

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

743184898622016716833710

Job Views:

2

Posted:

10.07.2025

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Job Description:

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environments will also make you an ideal candidate.

Responsibilities

• Provide technical guidance to O&M and troubleshooting, commissioning guidance for new projects;
• Utilize software or other platforms to analyze wind turbine operational data and enhance operational performance;
• Respond to technical questions from O&M (including customers), and communicate complex technical issues clearly and accurately to the back office such as GW or GWI;
• Process FEMS service requests;
• Assist the quality department in managing and avoiding major technical risks (O&M part), conduct root cause analysis of failures or technical problems;
• Assist GWI's technical management with information gathering, task execution, and feedback on progress;
• Conduct internal and external technical training, including case studies, experience sharing, and summarization to improve O&M capabilities;
• Optimize operation and maintenance manuals and related technical documents.

Qualifications

• Education: Mechanical or Electrical Engineering;
• Profile: Proactive, motivated, collaborative, open to innovation, capable of working in multicultural teams;
• Skills: Driving license, Project Technical Engineering/Commissioning Engineering or Mechanical or Electrical Engineering background;
• Experience: Minimum 3 years in wind farm construction or O&M, or 3 years in engineering technology department;
• Strong background in wind turbine O&M knowledge;
• Languages: English and Chinese, with basic English communication skills.