Service Engineer

IBA Worldwide; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading medical technology company is seeking a Field Service Engineer Proton Therapy in Milan. The role involves installing, maintaining, and repairing advanced proton therapy equipment. Ideal candidates have a technical degree and strong communication skills in Italian and English. Join a collaborative team in the fight against cancer, with opportunities for continuous training and future growth.

Servizi

Continuous training

Competenze

• A technical background in electronics, mechatronics, automation or telecommunications.
• Experience in maintenance, installation, and troubleshooting of electrical equipment.
• Ability to communicate effectively in both Italian and English.

Mansioni

• Install, maintain, and repair IBA equipment and systems.
• Troubleshoot and test equipment according to technical specifications.
• Provide technical support to medical staff during operations.

Conoscenze

Good verbal communication skills in Italian

Good verbal communication skills in English

Good analytical and logical reasoning skills

Customer-oriented

Proactive / hands-on

Team player

Formazione

Technical bachelor’s or master’s degree in electronics

Technical high school diploma with solid industrial experience

Descrizione del lavoro

Requisition ID : 3301

Location : Milan, IT

Work regime : Full-Time

Kind of contract : Fixed Term Contract

As Field Service Engineer Proton Therapy, you play a key role in IBA’s mission to treat cancer patients.

You are responsible for the installation , maintenance , and repair of IBA equipment and systems (hardware and software) on IBA or customer's sites, in order to deliver within defined timelines a final reliable working product, matching quality, performance, and customer satisfaction requirements.

You also participate in maintenance and operations of IBA equipment at IEO Proton Therapy Center in Milan . You are based on site, but open to travel for training and support purposes. You report to the Site Manager and you will be working with a team of 5 people.

As Field Service Engineer Proton Therapy , you are responsible for :

• Technical ownership of a site subsystem according to area competencies
• Maintaining and troubleshooting the equipment dealing with electrical, mechanical, and software matters
• Testing and repairing the equipment / systems according to the technical specifications
• Upgrading and improving the system in collaboration with the R&D department
• Ensuring the highest quality of state-of-the-art technologies / services
• Proposing solutions that improve equipment reliability, stability, and operability
• Preparing and setting up of equipment / systems on a daily basis for clinical operations
• Operating the equipment and providing technical support to the medical staff during daily operations
• Ensuring daily reports of activities, maintenance execution, and incidents in the appropriate IT tools
• Maintaining adequate records as defined by the specific facility
• Direct contact with internal and external clients

What we value

You have :

A technical bachelor’s or master’s degree in the field of electronics , mechatronics , automation , or telecommunications

As an alternative, a technical high school diploma with solid experience in an industrial environment in maintenance, installation, and troubleshooting activities dealing with electrical equipment and plants

Good verbal communication skills in Italian and English

Good written and reporting skills in Italian and English

Good analytical and logical reasoning skills for root cause analysis

A broad technical interest and motivation to perform hands-on work

You also are :

Customer-oriented

Proactive / hands-on person

Able to follow rules and regulations

Able to deliver on strict deadlines

Eager to learn new fields, continuously updating your knowledge (Electronics, Software, Hardware, Beam Physics, Medical Application etc.)

Willing to share your knowledge in your area of expertise

A team player with strong interpersonal skills

A flexible person, willing to work in rotating shift work (mainly morning and afternoon shifts but also late afternoon and night shifts to perform activities after the patient’s treatments. Weekend shifts could be scheduled in rotation on the entire team).

Join us and play a key role in the fight against cancer by supporting life-saving proton therapy technology. You’ll work at the heart of a passionate, collaborative team, operating and evolving cutting-edge systems such as particle accelerators. In a dynamic international environment, we offer continuous training to grow your expertise. Start on a fixed-term contract—with strong prospects for a long-term future.

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