Service Engineer

Tetra Pak; Abruzzo; Ibrido; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading packaging solutions company is looking for a Service Engineer in Italy. In this role, you will perform maintenance and troubleshooting on food packaging equipment, requiring extensive travel across Italy. Ideal candidates will have a degree in engineering, 2-3 years of relevant experience, and be fluent in Italian and English. Competitive compensation and a diverse work environment are offered.

Servizi

Competitive compensation

Flexible working arrangements

Opportunities for development and training

Competenze

• 2-3 years of experience in electro-mechanical maintenance.
• 2-3 years of experience with PLC, electrical, and electronic systems.
• Willingness to travel extensively, more than 90% of the time.

Mansioni

• Install, commission, and maintain filling machines and distribution equipment at customer sites.
• Maintain positive relationships with customers.
• Travel up to 90% of your working time to customer sites.

Conoscenze

Electro-mechanical maintenance

PLC systems

Customer focus

Teamwork skills

MS Office proficiency

Formazione

Bachelor's or technical degree in electronic or electro-mechanical engineering

Descrizione del lavoro

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At Tetra Pak, we are committed to making food safe and available everywhere; and we protect what's good – protecting food, people, and the planet. We touch millions of lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact – for food, people, and the planet.

Within Tetra Pak Italiana, we are looking for a Service Engineer who can perform corrective, preventive, and predictive maintenance services, troubleshooting assistance over food equipment, and be involved in the installation and commissioning of packaging equipment. You will also provide technical training to our customers. Your responsibilities will include delivering high-quality technical services and support, ensuring issues are resolved effectively and satisfactorily. This role offers an excellent opportunity to enhance your knowledge and gain experience in mechanics, electronics, and automation by servicing our clients' sites.

This position can be based in various locations within the Emilia region (Italy). As a technician, you will be required to travel up to 90% across Italy (primarily Northern Italy, Monday to Friday, with weekends at home). Career migration is not supported for this position.

What you will do

• Participate in preparing customer sites for installation, including assembling machines (mainly automation and electrical activities)
• Install, commission, and maintain filling machines and distribution equipment at customer sites
• Perform troubleshooting and fault finding onsite and via phone
• Conduct training for production supervisors and operators at customer sites
• Maintain positive relationships with customers, supporting and following up on their concerns and problems
• Report technical issues promptly according to company procedures
• Travel up to 90% of your working time to customer sites

We believe you have

• Bachelor's or technical degree in electronic or electro-mechanical engineering, or equivalent experience
• 2-3 years of experience in electro-mechanical maintenance
• 2-3 years of experience with PLC, electrical, and electronic systems
• Ability to repair machines onsite
• Experience with filling machines is a significant advantage
• Willingness to travel extensively, more than 90% of the time
• Native-level Italian and good command of English (writing/reporting skills are essential)
• Valid driving license
• Good computer skills and proficiency with MS Office
• Strong understanding of customer satisfaction and business goals
• Initiative, teamwork skills, customer focus, and result orientation

We Offer You

• A variety of exciting challenges with opportunities for development and training in a global environment
• A culture fostering innovation where industry experts deliver results
• An equal opportunity workplace valuing diversity and inclusion
• Competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our commitment to protect what’s good – for food, people, and the planet – apply through our careers page.

This job posting expires on 22nd July 2025.

Diversity, equity, and inclusion are integral to our daily work. We provide a supportive environment where everyone can be themselves and grow, embracing differences and celebrating the diversity that helps us connect with our communities worldwide.

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