Service Desk Engineer

Intelligenz IT; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A technology firm based in Milan is seeking a Service Desk Engineer. The role requires familiarity with Azure AD, Intune, M365, and ITSM tools like ServiceNow. Strong communication skills in both Italian and English are essential. The ideal candidate will have experience in troubleshooting hardware, software, and network issues.

Competenze

• Familiarity with Azure AD, Intune, and M365.
• Basic troubleshooting of hardware, software, and network issues.
• Experience using ITSM tools like ServiceNow.

Conoscenze

Azure AD

Intune

M365

SCCM

Basic troubleshooting

ITSM tools

Communication Skills

Process Awareness

Descrizione del lavoro

Job role

Service Desk Engineer

Location

Milan, Italy

Languages

Italian & English

Good to have skills

• Technical Skills
• Communication & Soft Skills
• Process & Domain Awareness

Skill required

• Familiarity with Azure AD, Intune, M365, SCCM, and optionally SharePoint.
• Basic troubleshooting of hardware, software, and network issues.
• Use of ITSM tools like ServiceNow and remote support tools.