SERVICE APPOINTMENT COORDINATORCARDINALE GROUP

Cardinale Automotive Group; Cardinale; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A local automotive service company in Cardinale, Italy seeks a Service Appointment Coordinator. In this role, you will manage customer inquiries and schedule appointments, ensuring a seamless experience for clients. Ideal candidates will have strong customer service skills and a valid driver's license. The company offers health benefits and a supportive team environment.

Servizi

Health, Dental, and Vision after 90 days

401k provided

Life Insurance provided

Ancillary insurance provided

FSA offered

Competenze

• Excellent teammate with a collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Valid driver’s license.

Mansioni

• Answer customer calls and establish follow-up with service appointments.
• Respond quickly to inquiries using email, scripts, and templates.
• Provide customers with initial product information.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment.
• Utilize CRM tracking system daily.

Conoscenze

Customer service skills

Collaborative attitude

Communication

Descrizione del lavoro

SERVICE APPOINTMENT COORDINATOR

Join to apply for the SERVICE APPOINTMENT COORDINATOR role at Cardinale Automotive Group.

Service Appointment Coordinator

Join Our Team as an Automotive Service Appointment Coordinator! We are looking for a friendly and reliable Service Appointment Coordinator to be the first point of contact for our valued customers. In this role, you’ll schedule service appointments, manage daily calendars, and ensure a seamless experience from the moment customers call to the moment their vehicle is ready.

Responsibilities

• Answer customer calls and establish follow-up with service appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily (training provided).

Qualifications

• Excellent teammate with a collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Valid driver’s license

What We Offer

• Health, Dental, and Vision offered after 90 days
• Each year we look to provide the very best insurance we can offer
• 401k provided by Empower
• Ancillary insurance provided by Allstate
• FSA offered
• Life Insurance provided for and paid by Cardinale Automotive Group

Cardinale Automotive Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

APPLY NOW

We’re an equal opportunity employer and encourage qualified individuals to apply.