Senior UX Architect

NTT DATA Europe & Latam; Ro; On-site; EUR 65,000 - 85,000; Full time

Job summary

NTT DATA Europe & Latam is seeking a senior UX Architect to shape the end-to-end user experiences for a multi-product platform. You will define platform navigation, data presentation and cross-product journeys, working with Product, UI and Data teams to translate complex capabilities into simple, coherent experiences.

The role combines strategic UX thinking with hands-on wireframing, prototyping and validation, leveraging Figma and design systems to ensure scalable, accessible experiences across

Qualifications

• Significant professional experience in UX, Product Design, UX Architecture or UX Strategy for complex digital products.
• Experience defining information architecture, navigation and end-to-end experiences for complex web applications or platforms.
• Strong understanding of Data UX and information visualisation principles.
• Experience with dashboards, search, filtering and data exploration.
• Figma proficiency including wireframes, prototypes and handoff.

Responsibilities

• Define the end-to-end UX strategy for a multi-product platform, ensuring consistency and usability across applications and shared capabilities.
• Design platform-level information architecture, global navigation and cross-product journeys.
• Create wireframes, prototypes and experience maps to communicate concepts.
• Collaborate with Product, UI, Engineering and Data teams to translate requirements into user-friendly experiences.
• Validate concepts via usability testing, research methods and prototypes.
• Define UX patterns for shared platform capabilities such as search, navigation and data presentation.

Skills

UX Strategy

Information Architecture

Interaction Design

User Journeys

Wireframing

Prototyping

Figma

Jira

Confluence

Data UX

Accessibility WCAG 2.2

Analytics tools (Clarity, Maze)

Education

Diploma or degree in UX Design/Interaction Design (implied)

Tools

Figma

Jira

Confluence

Maze

Microsoft Clarity

Accessibility testing tools

Job description

Who We Are

The role will ensure that different applications, modules and capabilities are perceived by users as a coherent and integrated ecosystem, defining platform-level information architecture, navigation, interaction patterns and cross-product journeys. A key responsibility will also be to define the experience for consuming and interacting with data, ensuring that information from different products and data sources is structured, presented and explored in a clear, intuitive and actionable way.

Who We Are

The role will ensure that different applications, modules and capabilities are perceived by users as a coherent and integrated ecosystem, defining platform-level information architecture, navigation, interaction patterns and cross-product journeys. A key responsibility will also be to define the experience for consuming and interacting with data, ensuring that information from different products and data sources is structured, presented and explored in a clear, intuitive and actionable way.

The role combines strategic UX thinking with hands-on definition and validation, working closely with Product, Business, UI, Engineering and Data teams to translate complex functional and technical capabilities into simple and consistent user experiences.

What You'll Be Doing

• Define the end-to-end UX strategy for a multi-product platform, ensuring consistency and usability across applications, modules and shared capabilities
• Define platform-level information architecture, including global navigation, product discovery, entry points, cross-product journeys and transitions between applications
• Design how different products and capabilities should work together as part of a single platform experience rather than as isolated applications
• Identify opportunities to simplify, unify and standardise experiences across products, reducing unnecessary differences, duplicated patterns and fragmented user journeys
• Define the experience for consuming and interacting with data, including how users search, filter, explore, compare, prioritise and drill down into information
• Define information hierarchies and data presentation models that help users understand complex information and support effective decision-making
• Design user journeys, screen structures, interaction models and functional layouts through wireframes, prototypes and experience maps
• Define UX patterns for shared platform capabilities such as search, navigation, notifications, permissions, user context, filtering, data exploration and common actions
• Research user needs, behaviours and pain points and translate findings into platform-level UX improvements and priorities
• Consider the experience of different user profiles, roles and permission levels, ensuring that navigation, content and available actions remain understandable and relevant
• Define and document interaction behaviour for normal, empty, loading, error, permission-related and exceptional states
• Validate concepts and proposals through user testing, usability evaluations, prototypes and other research methods
• Measure and improve the experience using qualitative and quantitative evidence, including task success, errors, friction points, adoption and user satisfaction
• Define shared UX principles, patterns and guidelines across the platform and contribute to the evolution of the design system
• Collaborate closely with Product, Business, UI, Engineering, Data and QA teams to ensure that UX decisions are technically feasible and correctly implemented
• Facilitate workshops with stakeholders and product teams to align on user journeys, information architecture and platform-level experience decisions
• Document UX decisions, functional behaviour and acceptance criteria and review implemented solutions to ensure alignment with the intended experience

What You'll Bring Along

• Significant professional experience in UX, Product Design, UX Architecture or UX Strategy for complex digital products
• Demonstrable experience defining information architecture, navigation and end-to-end experiences for complex web applications or platforms
• Strong expertise in information architecture for complex digital platforms and large-scale navigation models
• Proven experience designing multi-product, multi-module or platform ecosystems
• Strong understanding of cross-product user journeys and the ability to optimise the experience at platform level rather than application by application
• Expertise in interaction design, user-centred design, visual hierarchy, navigation patterns and responsive design
• Strong understanding of Data UX and information visualisation principles
• Experience defining experiences involving dashboards, search, filtering, sorting, drill-down, comparison, progressive disclosure and complex information structures
• Experience designing experiences where data or information is aggregated from multiple products, systems or data sources
• Ability to simplify complex workflows, technical capabilities and large volumes of information into intuitive user experiences
• Experience designing role-based experiences involving different user profiles, permissions and levels of access
• Proficiency in Figma, including wireframes, interactive prototypes, Auto Layout, components, variants and developer handoff documentation
• UX research and evaluation techniques, including interviews, user journeys, heuristic evaluation, usability testing, card sorting and tree testing
• Experience defining end-to-end user journeys, service blueprints, experience maps and platform interaction models
• Knowledge of accessibility principles and standards, particularly WCAG 2.2 Level AA, including keyboard navigation, focus management, forms, contrast and understandable messaging
• Experience working with design systems, shared components and reusable UX patterns across multiple applications
• Ability to interpret product usage metrics, behavioural analytics and usability data to identify friction and prioritise improvements
• Experience with analytics and UX testing tools such as Microsoft Clarity, Maze or equivalents
• Ability to explain and justify UX decisions using research, user evidence, business objectives and usability principles
• Familiarity with agile product development methodologies and collaboration tools such as Jira and Confluence, or equivalents
• Nice to have:
• End-to-end experience from discovery and problem definition through conceptualisation, prototyping, validation and review of the implemented solution
• Experience with enterprise platforms or large-scale digital ecosystems supporting multiple business areas and user roles
• Experience defining UX strategy across several interconnected products
• Experience with data-intensive applications, analytics platforms, dashboards or decision-support tools
• Experience defining or evolving global navigation models and platform shells
• Experience working with federated product teams where different teams own different applications within the same platform
• Experience working with AI-enabled products, conversational interfaces or experiences combining traditional interfaces with AI-generated information.