Senior Tenant Administrator (TRN)

Here at The Exploration Company, we are developing, producing, and operating Nyx, a modular and reusable space orbital vehicle that can eventually be refuelled in orbit and that can carry cargo - and potentially humans in the longer run.

We want you, as a talented Senior Tenant Administrator, to help us in our mission by enabling the company to work efficiently and ensuring an effective IT operation.

Key Responsibilities

In your capacity as an IT Administrator, your role will be continuously evolving, but day to day your duties will include:

• Centrally manage and configure a multi-tenant Entra ID environment
• Centrally manage devices, including configurations and policies for endpoints
• Account management and role-based access control implementation and maintenance
• Implement and maintain Zendesk workflows and automation
• Setup and maintain end-user self-service help centre for improved user experience
• Support users with device setups, software installations, and general IT problems
• Network configuration and maintenance of the company sites
• Ensure timely deployment of security patches and updates to minimise system vulnerabilities
• Setup and maintenance of Windows and Linux servers

What we would love to see from you

In the role of an IT Administrator, ideally, you will have the following:

• Experience in configuration of Microsoft 365 and user management with Entra ID
• Experience with Microsoft 365 multi-tenant architectures
• Experience with mobile device management with Intune
• Experience with Linux and Windows servers and command-line tools
• Experience in using ticketing systems, with preference given to experience in Zendesk
• One of the two:
• A bachelor’s/master’s degree in computer science or a related field
• Three years of experience in the area of IT administration or network management
• Proficiency in English and Italian (both written and spoken) is mandatory
• Experience with IaC tools such as Terraform would be a plus

Why you should join us!

What makes us special here at The Exploration Company and why we think you will enjoy working here is:

• We’re Agile - we make decisions fast whilst keeping our goals and systems in mind
• We’re Open and Collaborative - we are transparent about risks and obstacles, so that we can cooperate to overcome them
• We have a lot of Fun - we refuel our energy knowing we are democratising space. It’s a wonderful and rare opportunity, are YOU up for the challenge?

We'd love to hear from you if you wish to be a part of our journey. Please submit your CV now for immediate consideration and we will be in touch shortly.

The Exploration Company is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Relocation assistance is provided for those willing to relocate including visa sponsorship where applicable.