Senior Tagetik & CPM Support Consultant

Akeron Consulting Srl; Italia; On-site; EUR 40,000 - 55,000; Full time

Job summary

Akeron Consulting Srl is looking for a Senior Support Consultant to join the Support team in Lucca, Italy. The role focuses on managing client requests, resolving issues, and providing operational support on CCH Tagetik solutions.

The successful candidate will collaborate with product experts and consultants ensuring effective service delivery and training for support specialists. This position offers a dynamic international environment with opportunities for professional development.

Qualifications

• Experience in managing client requests and resolving issues through a ticketing system.
• Knowledge of CCH Tagetik solutions and Corporate Performance Management processes.
• Strong communication and collaboration skills.

Responsibilities

• Manage client issues and requests through a ticketing system.
• Provide operational support on CCH Tagetik solutions and CPM processes.
• Collaborate with consultants and internal teams to resolve issues.

Skills

Client management

CCH Tagetik solutions

Problem resolution

Collaboration

Job description

Akeron Consulting Srl is looking for a Senior Support Consultant to join the Support team in Lucca, Italy. The role focuses on managing client requests, resolving issues, and providing operational support on CCH Tagetik solutions.

The successful candidate will collaborate with product experts and consultants ensuring effective service delivery and training for support specialists. This position offers a dynamic international environment with opportunities for professional development.