Senior Solution Delivery Specialist

GXO Logistics; Trecate; In loco; EUR 35.000 - 65.000; Tempo pieno

Descrizione del lavoro

Join a dynamic organization that values development and input, as a Senior Solution Delivery Specialist. This role involves leading the implementation of cutting-edge supply chain solutions and ensuring that customer requirements are met with precision. Collaborate with a friendly team in an entrepreneurial culture where your contributions matter. You'll be the key point of contact between software delivery and business operations, helping to refine processes and enhance functionality. If you thrive in a fast-paced environment and enjoy working with innovative technology, this opportunity is perfect for you.

Servizi

Dynamic organization

Open and informal culture

Friendly team environment

Competenze

• Proven experience in supply chain and logistics.
• Ability to summarize and present organized information.
• Comfortable working in a dynamic, matrix environment.

Mansioni

• Lead test phases and ensure consistency in solution delivery.
• Support operations in process understanding and acceptance testing.
• Communicate with customers and internal stakeholders.

Conoscenze

Problem Solving

Attention to Detail

Data Analysis

Fluent in Italian

Fluent in English

Knowledge of SQL

Team-oriented

Formazione

Degree in Information Systems

Degree in Computer Science

Degree in Engineering

Strumenti

Jira

Confluence

Xray

Descrizione del lavoro

Senior Solution Delivery Specialist

Responsibilities of the role:

• Follows up solution implementation and ensure consistency between initial requirement and final delivery;
• Leads test phases for internal functional test and customer validation;
• Participates to test plan definition, design and execute test scripts;
• Supports operation in processes understanding, adoption and Acceptance Testing;
• Be the point of contact between the software factory and business operation;
• Supports the delivery of WMS solutions from requirements gathering to functional, integration and acceptance testing;
• Highlights gaps and share solution proposal;
• Reports bugs, support in identifying problems and provide resolutions using root cause analysis;
• Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement;
• Explains processes designed and new functionalities to operation key users;
• Monitors progresses and reporting according to KPI’s identified;
• Communicates and exchange with the customer and internal stakeholders.

Requirements:

• Degree in Information Systems, Computer Science or Engineering is preferred
• Proven experience in the supply chain and logistics industry;
• Preferable 1-2 years in software delivery;
• Quickly learn and achieve proficiency in new software applications and technologies as needed;
• Demonstrate attention to detail, problem solving;
• Strong attitude for understanding and analysing large amounts of data from multiple sources;
• Present organized and thorough information and data appropriate for intended audience;
• Ability to be summarize and be concise;
• Provide timely and professional support to all internal/external customers and vendors;
• Plan regular self-workload in a dynamic environment where priorities can quickly change;
• Knowledge of SQL is required while Jira, Confluence and Xray is a plus;
• Team-oriented. Consults with team members and management as needed to complete assigned responsibilities;
• Comfortable working in a matrix environment;
• Fluent in Italian and English. Any additional European language is considered a plus (ideally French).

What we offer:

• Dynamic organization in which development and own input is key;
• Entrepreneurial, open and informal organizational culture;
• Working together with a friendly team to achieve a good result.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.