Senior SAP SD/MM Consultant

GloPros; Lombardia; On-site; EUR 90,000 - 120,000; Full time

Job summary

GloPros is seeking a Senior SAP SD/MM Consultant to join the Operations team and support a SAP landscape in a fast-paced FMCG environment. The role emphasizes O2C processes, logistics, system integrations, and business-critical support activities.

The successful candidate will mentor junior team members, drive improvements, and ensure continuity during key financial and compliance periods. Strong collaboration with business stakeholders and IT is essential.

Qualifications

• Extensive experience as a Senior SAP SD/MM Functional Consultant.
• Strong hands-on experience with SAP S/4HANA.
• Deep expertise across SAP SD and MM modules with a strong operational support background.
• Excellent understanding of end-to-end Order-to-Cash (O2C) processes.
• Strong SAP customizing/configuration experience across SD and MM.

Responsibilities

• Provide senior-level functional support across SAP SD and MM within a live production environment.
• Own and support the end-to-end Order-to-Cash (O2C) process, ensuring business continuity and operational excellence.
• Lead the resolution of complex SAP issues involving Sales, Logistics, Materials Management, Billing, and Distribution processes.
• Manage and troubleshoot EDI integrations, electronic invoicing, and interfaces with multiple satellite systems.
• Support logistics operations, including the activation of new 3PL warehouse/storage locations and associated SAP configuration.
• Design, review, and support complex functional specifications (RFCs) and collaborate with development teams throughout delivery.
• Support BI integrations, including interface improvements and new reporting requirements.
• Analyse business requirements and translate them into scalable SAP solutions aligned with business objectives.
• Perform SAP configuration (customising), testing, deployment, and production support activities.
• Investigate and resolve integration issues across SAP and connected satellite applications.
• Provide functional expertise during project enhancements, upgrades, and continuous improvement initiatives.
• Produce and maintain functional documentation and knowledge-sharing materials.
• Mentor junior consultants and provide guidance on complex operational issues.

Job description

We are seeking a Senior SAP SD/MM Consultant to join our Operations team, supporting a business-critical SAP landscape within a fast-paced FMCG environment. This is a senior operational support role requiring deep functional expertise across SAP SD and MM, with a strong focus on Order-to-Cash (O2C) processes, logistics operations, system integrations, and business-critical support activities.

The successful candidate will act as a trusted advisor to the business, providing expert functional support, leading complex issue resolution, driving continuous improvements, and collaborating with business stakeholders, Local IT, developers, and third-party providers. The role also requires mentoring junior team members and ensuring operational continuity during key financial and compliance periods.

Key Responsibilities

• Provide senior-level functional support across SAP SD and MM within a live production environment.
• Own and support the end-to-end Order-to-Cash (O2C) process, ensuring business continuity and operational excellence.
• Lead the resolution of complex SAP issues involving Sales, Logistics, Materials Management, Billing, and Distribution processes.
• Manage and troubleshoot EDI integrations, electronic invoicing, and interfaces with multiple satellite systems.
• Support logistics operations, including the activation of new 3PL warehouse/storage locations and associated SAP configuration.
• Design, review, and support complex functional specifications (RFCs) and collaborate closely with development teams throughout delivery.
• Support Business Intelligence (BI) integrations, including interface improvements and new reporting or data extraction requirements.
• Analyse business requirements and translate them into scalable SAP solutions aligned with business objectives.
• Perform SAP configuration (customising), testing, deployment, and production support activities.
• Investigate and resolve integration issues across SAP and connected satellite applications.
• Provide functional expertise during project enhancements, upgrades, and continuous improvement initiatives.
• Produce and maintain functional documentation, process documentation, and knowledge-sharing materials.
• Mentor junior consultants and provide guidance on complex operational issues.

Core Functional Areas

The successful candidate will provide expertise across:

• Order-to-Cash (O2C)
• Logistics Execution
• Billing & Pricing
• Electronic Invoicing
• EDI
• Third-Party Logistics (3PL)
• SAP Interfaces & Satellite Systems
• Business Intelligence (BI) integrations
• Key Operational Responsibilities

The role includes responsibility for supporting critical operational processes, including:

• Resolution of electronic invoicing issues to ensure regulatory compliance.
• Support for monthly billing closure activities alongside Finance and Administration teams.
• Investigation and resolution of SAP Agency-related issues.
• Support Customer Service and Logistics with new developments, corrections, and functional enhancements.
• Activation and configuration validation for new 3PL storage locations.
• Execution of mass sales order repricing activities.
• Support business rollout activities, including validation, testing, deployment, and go-live support.
• Oversee mass uploads of credit and debit notes.
• Resolve complex integration issues across SAP and connected satellite systems.
• Support statutory reporting activities, including Intrastat processes where applicable.

Critical Support Activities

This position plays a key role in maintaining business operations during high-impact periods. Responsibilities include supporting:

• Billing closure and month-end processing.
• Electronic invoicing compliance and issue resolution.
• Business-critical EDI processing failures.
• BI interface and reporting issues impacting business operations.
• Financial and statutory reporting deadlines.

The successful consultant will be comfortable working in a fast-paced operational environment and providing additional support during key business periods when required.

Required Skills & Experience

• Extensive experience as a Senior SAP SD/MM Functional Consultant.
• Strong hands-on experience with SAP S/4HANA.
• Deep expertise across SAP SD and MM modules with a strong operational support background.
• Excellent understanding of end-to-end Order-to-Cash (O2C) processes.
• Strong SAP customising/configuration experience across SD and MM.
• Proven debugging capability and ability to work alongside ABAP developers to resolve complex production issues.
• Experience supporting SAP integrations with multiple satellite systems.
• Strong knowledge of EDI processes and electronic invoicing.
• Experience supporting logistics operations, warehouse processes, and 3PL integrations.
• Experience supporting SAP BI integrations and reporting interfaces.
• Strong understanding of pricing, billing, customer master data, and logistics execution.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Experience working closely with business stakeholders, Local IT, developers, and third-party vendors.
• Ability to manage multiple priorities within a business-critical production support environment.
• Excellent communication and stakeholder management skills.

Preferred

• Experience within the FMCG industry.
• Experience supporting SAP BI integrations and reporting interfaces.
• Knowledge of statutory reporting processes such as Intrastat.
• Experience working within international SAP support organisations.
• SAP S/4HANA certification is advantageous.

Personal Attributes

• Strong leadership and mentoring capabilities.
• Highly proactive with a solution-oriented mindset.
• Calm and decisive under pressure.
• Excellent relationship-building and communication skills.
• Customer-focused with a commitment to operational excellence.
• Able to work independently while collaborating effectively across cross-functional teams.