Senior Sales Professional

Ralph Lauren; Milano; In loco; EUR 29.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits package

Employee discounts

Meal vouchers

Descrizione del lavoro

Ralph Lauren seeks a dedicated professional to support the sales team in providing an extraordinary client experience across in-store and outreach channels. You will build a loyal VIC client base and energize the team to achieve sales targets while maintaining exceptional service standards.

In a premium luxury environment, you will uphold Brand standards, interpret key business reports, and contribute to product knowledge and selling culture.

Competenze

• Experience in premium/luxury retail environments.
• Strong organizational and communication skills.
• Base salary starts at €32,500 for full-time roles.

Mansioni

• Support sales team to maximize in-store and outreach sales.
• Build and maintain VICs, Super VICs and top clients.
• Lead with client-first culture and coordinate with management.
• Uphold Brand standards and present products and reports.
• Share client feedback with buyers and managers.

Conoscenze

Clienteling

Sales leadership

Team collaboration

Communication

VIP clienteling

Strumenti

POS systems

Store analytics

Descrizione del lavoro

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

,

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

What You'll Do

Business Client Development

• Support the sales team in absence of manager(s) to ensure an extraordinary client experience to maximise sales and commercial opportunities in store and via out-reach
• Build and maintain a loyal client base of Very Important Customers (VICs) Super VICs & top clients
• Communicate, engage and energise the team to maximise performance using service metrics

Leadership & Engagement Support

• Support the manager(s) creating an inclusive working environment with a client-first culture
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results
• Support the manager(s) developing the team product knowledges and selling culture

Operations

• Expert of Ralph Lauren clienteling and digital tools, store systems and procedures, cash management and able to interpret key business reports
• Uphold & coach Brand standards and Brand presentation
• Communicate product and client feedback to buyers & manager(s) and coordinate marketing initiatives and price changes

,

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a premium/luxury environment with proven management abilities
• Excellent organisational and communication skills with in-depth Brand and product knowledge
• Starting base salary equal to € 32.500 (full-time). Once the successful candidate is selected, the salary offer will be based on objective and gender-neutral criteria such as experience, skills, responsibilities, and location.
• Contractual level: CCNL Commercio – Level 3. Temporary contract
• Meal Vouchers: €8.65/day per worked day of at least 6 hours.