Senior Sales Associate - Milano Montenapoleone

Versace; Pavia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand is seeking a Senior Sales Associate in Pavia, Italy. The role emphasizes building customer relationships, maximizing sales, and maintaining store standards. Candidates should have 2-3 years of retail experience, preferably in luxury, along with creative skills and a keen eye for fashion. This is an opportunity to work in a dynamic environment and drive sales while delivering an exceptional customer experience.

Competenze

• 2 to 3 years’ experience in retail, preferably luxury.
• Creative skills with an eye for fashion and attention to detail.

Mansioni

• Build relationships with customers and maximize sales opportunities.
• Ensure effective management of stock and backroom operations.
• Maintain store presentation and visual merchandising standards.

Conoscenze

Customer service skills

Sales expertise

Creative skills

Relationship building

Descrizione del lavoro

WHY WORK FOR VERSACE

Versace is one of the most recognizable names in the world. The luxury House immediately became a leader in fashion and culture following its founding in 1978.

Versace is led by Emmanuel Gintzburger as CEO, and the design team is under the leadership of the Chief Creative Officer, Dario Vitale. Donatella Versace remains the Chief Brand Ambassador for Versace since April 1st, 2025.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable, and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur—acting as a strong brand representative in the community to grow your business through client relationship management and events. We foster an innovative workplace to strategically drive the business by being solution-oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team, reporting to the Store Manager. You will build relationships with customers and maximize sales opportunities while maintaining store standards in image, product, and operations, and delivering the Versace customer experience.

Business & Client Management

• Partner with the management team to strategically achieve sales targets
• Strive to increase brand and product knowledge continually
• Master selling skills to satisfy customer needs
• Take action to maximize sales opportunities across all categories
• Embrace and promote our Retail Excellence Program with both clients and staff
• Build strong partnerships with clients, peers, and management through effective communication
• Ensure superlative customer service standards to meet customer expectations
• Act as a brand ambassador to build relationships with new customers and VIP clientele
• Deliver the ultimate Versace experience to increase customer loyalty
• Drive results by providing an elevated customer experience during and after sales

CRM Activities

• Consistently capture customer data
• Proactively maintain long-term relationships with customers
• Participate in organizing in-store and promotional events
• Implement and manage the boutique’s community outreach programs to maintain active social relationships with clients

Operations

• Ensure effective management of stock and backroom operations (goods receiving, transferring, stocktaking, stock arrangement, reporting, etc.)
• Remain compliant with operational and company policies and procedures
• Maintain store presentation and visual merchandising standards according to company directives and participate in VM setup

YOU’LL NEED TO HAVE

• 2 to 3 years’ experience in retail—luxury experience preferred
• Creative skills and an eye for fashion, with attention to detail

WE’D LOVE TO SEE

• High awareness of current trends
• An entrepreneurial mindset with the ability to drive results
• Well-connected with strong engagement skills
• Elevated customer service skills; a true fashion expert with a passion for sales
• A positive, outgoing, high-energy personality capable of thriving in a fast-paced environment and multitasking
• Strong relationship skills and the ability to maintain long-term connections with clients and the community, understanding market needs and changes
• Ability to work effectively within a team

At Capri, we are committed to creating a diverse and inclusive workplace. We aim to inspire change and growth within each other and believe that success results from our differences. Capri is proud to be an equal opportunity employer, committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally protected basis.