Senior Restaurant Manager

Milk & Madu Group (Bali); Sgonico; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading hospitality group in Italy is seeking an experienced Restaurant Manager to oversee operations, drive financial performance, and ensure guest satisfaction. The ideal candidate will have 5-7 years of experience in premium casual dining, strong leadership skills, and a deep understanding of food and beverage trends. This position offers a competitive salary package and opportunities for career growth within the organization.

Servizi

Competitive salary package

Career growth opportunities

Supportive working environment

Competenze

• Minimum 5-7 years of proven experience as a Restaurant Manager.
• Strong leadership and organizational skills.
• Excellent financial and analytical skills.

Mansioni

• Oversee day-to-day restaurant operations.
• Drive revenue growth and profitability through effective strategies.
• Lead, train, and motivate restaurant management staff.
• Ensure guest satisfaction and maintain brand standards.

Conoscenze

Leadership

Financial management

Guest experience management

Communication

Descrizione del lavoro

Key Responsibilities

• Operational Leadership
  • Oversee day-to-day restaurant operations to ensure smooth and efficient service.
  • Maintain and implement standard operating procedures (SOPs) across all outlets.
  • Ensure compliance with health, safety, hygiene, and food quality standards.
  • Monitor service flow, kitchen coordination, and guest satisfaction levels.
• Financial & Business Performance
  • Drive revenue growth and profitability through effective cost control and upselling strategies.
  • Monitor and analyze sales reports, COGS, labor costs, and other KPIs.
  • Prepare budgets, forecasts, and monthly financial performance reports.
  • Identify opportunities to increase revenue and improve operational efficiency.
• People Management & Development
  • Lead, train, and motivate restaurant managers, supervisors, and staff.
  • Build a positive work culture that emphasizes teamwork, accountability, and service excellence.
  • Conduct regular performance reviews and implement training programs for continuous staff development.
  • Ensure staffing levels are adequate and scheduling is efficient.
• Guest Experience & Brand Standards
  • Ensure the highest level of guest satisfaction by maintaining Milk & Madu’s brand values and service excellence.
  • Handle guest feedback and resolve complaints professionally.
  • Ensure consistency in food presentation, service quality, and atmosphere.
• Strategic & Administrative Duties
  • Work closely with the Group Operations Team and Executive Management to align outlet strategies with company vision.
  • Support menu development and F&B innovations in collaboration with chefs and culinary teams.
  • Develop and execute marketing and promotional activities with the marketing department.
  • Represent Milk & Madu Group in external partnerships, community events, and business development opportunities.

Qualifications & Requirements

• Minimum 5–7 years of proven experience as a Restaurant Manager, preferably in premium casual dining or hospitality groups.
• Strong leadership and organizational skills with the ability to manage multiple outlets.
• Excellent financial and analytical skills, with proven ability to manage budgets and optimize costs.
• Deep understanding of F&B trends, guest experience management, and operational excellence.
• Exceptional communication and interpersonal skills, fluent in English (Bahasa Indonesia is a plus).
• Ability to thrive in a fast-paced environment and adapt to changing business needs.

What We Offer

• Competitive salary package with performance-based incentives.
• Opportunities for career growth within the Milk & Madu Group.
• Supportive and collaborative working environment.
• Exposure to one of Bali’s leading hospitality brands with multiple outlets across prime locations.