Senior Receptionist - Cortina

Zuma Restaurants; Roma; On-site; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Accommodation during season

Global opportunities

Training & development

Family meal

Dining discounts

Job summary

Zuma Restaurants is seeking a Senior Receptionist in Cortina for the winter season. You will lead guest arrivals and ensure a seamless, vibrant atmosphere, delivering memorable experiences and guiding guests through menu choices with allergen knowledge.

Ideal candidates have prior senior receptionist experience in luxury, high-volume venues, and a personable, motivating leadership style. Accommodation is provided during the season to support your work life in Cortina.

Qualifications

• Proven experience as a Senior Receptionist in a luxury high-volume restaurant.
• Strong guest-service and communication skills.
• Knowledge of allergens and menu guidance for guests.

Responsibilities

• Deliver energetic, exceptional service to every guest.
• Be the expert on the menu and allergens for guests.
• Manage reservations and deposits to run smoothly.
• Keep the reception area welcoming and organized.

Skills

Senior Receptionist

Guest service

Allergen/menu knowledge

Job description

join Zuma this winter season Senior Receptionist, Cortina

the secret ingredient is the people.

Zuma was born from an obsessive passion for Japanese cuisine and a determination to do it differently. we still embrace that energy today. this winter season, we're looking for aSenior Receptionistto join us in Cortina, someone who brings that energy to every service, takes pride in their craft, and helps create the atmosphere Zuma is known for. this role will be based inCortina.

our teams are what make a Zuma feel like a Zuma, wherever in the world it is.

about the role

as a Senior Receptionist at Zuma, you’ll lead the way in creating a seamless, vibrant atmosphere, ensuring every interaction is smooth and every detail is flawless. be the first smile and the driving force behind unforgettable guest experiences at Zuma!

whatever your role, we expect you to honour the mastery of your craft.

what you'll do

• deliver exceptional, energetic service that leaves a lasting impression on every guest
• be the expert on the menu and allergens, confidently guiding guests through their choices
• take charge of reservations and deposits, keeping everything running like clockwork
• keep the reception area sparkling and welcoming, setting the tone for a great experience
• inspire and support junior reception staff, creating a dynamic, high-performing team
• share guest feedback and operational updates with management to keep the energy and standards high

what we're looking for

Our ideal candidate embodies our values and brings:

• a genuine love for culinary experiences & a passion for Japanese cuisine
• proven experience as a Senior Receptionist in a luxury high-volume restaurant
• an approachable, motivational leader who thrives in nurturing team talent
• adept at handling reservations, guest inquiries, and managing peak service times with ease

why you’ll love Zuma

at Zuma, training is built around getting better at your craft, learning from talented people and always pushing the standard higher. family meal is shared daily, and how we treat each other matters. and because Zuma is global, your career can move with you, from summer to winter or wherever the next opening takes you.

• training + development: designed to inspire and educate
• accommodationis provided during the season & our team is always there to support with any accommodation queries
• global opportunities: experience hospitality around the world with our five brands
• family meal: shared daily
• career progression: grow with Zuma, whether that means stepping up in your current restaurant or taking your career somewhere new.
• rewards + recognition: we celebrate the contributions our team makes to our success
• dining discount: enjoy exclusive discounts across Azumi restaurants worldwide

about Azumi

Azumi is the global hospitality group behind Zuma, ROKA, Oblix, INKO NITO and ETARU, with restaurants across some of the world’s most exciting cities and destinations.

our commitment to inclusivity

we're an equal opportunities employer and we welcome everyone. if there's anything we can do to make the process easier for you, let our Talent Acquisition team know.

The annual salary for this position is 24.000€

Compensation: Competitive salary