Senior Optical Engineer

First Point Group; Torre Pedrera; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading telecom services provider is seeking a Senior Services Engineer based in Italy, preferably Rome, but with flexible remote options. You will be responsible for delivering advanced technical support on DWDM and Network Management systems. The ideal candidate will possess strong optical transmission knowledge and 5+ years of experience in telecommunications. Excellent customer-facing skills are a must. This role offers opportunities for travel and national support.

Competenze

• Strong knowledge of DWDM systems, ROADM, and optical amplifiers.
• Ability to interpret and analyze OSA, OTDR, and test results.
• 5+ years of experience in telecommunications transmission technologies.

Mansioni

• Act as the primary technical point of contact for designated customers.
• Deliver onsite or remote technical support independently.
• Conduct product training sessions for customers or partners.

Conoscenze

Optical transmission knowledge

DWDM systems

Customer-facing communication skills

Ability to work under pressure

Transmission testing experience

Formazione

Bachelor's or Master's degree in Telecommunications

Descrizione del lavoro

Senior Services Engineer – Italy (Remote / Flexible, Ideally Rome-Based)

Location :

Italy (preferably Rome, but flexible with remote support)

Employment Type :

Full-time / Permanent

Travel :

National, occasional overnight stays, some weekend / out-of-hours work

We are seeking a highly motivated

Senior Services Engineer

to join our dynamic Services team in Italy. While the ideal location is Rome, we offer flexibility with remote work options depending on candidate location.

Key Responsibilities As a Senior Services Engineer, you will act as the primary technical point of contact for designated customers, delivering advanced support and expertise on company equipment, with a strong focus on DWDM, Network Management systems, and secondarily, Access Ethernet and synchronization technologies.

Core Responsibilities

Product Introduction : Serve as the technical interface for product homologations, proofs of concept, advanced demos, and trials.

Product Integration : Commissioning, including configuration, establishing DCN, and full functional testing. Collaborate with or supervise service partners as needed. Deliver onsite or remote technical support independently or under guidance from product experts. Prepare detailed documentation and acceptance packages at project completion.

Training Delivery : Conduct product training sessions for customers or partners using provided technical documentation.

Network Lifecycle Support : Perform network audits, upgrades, and quality corrections.

Additional Responsibilities Participate in technical and operational meetings. Prepare, lead, and document product presentations. Manage support cases during specific project phases. Other related duties as assigned.

Required Skills & Experience Strong knowledge of

optical transmission , including

DWDM systems ,

ROADM , and

optical amplifiers , as well as the relevant supervision tools. Experience with

optical path testing ,

loss / dispersion measurement , and

transmission testing . Ability to interpret and analyze

OSA ,

OTDR , and

test results. Strong customer-facing and communication skills (both written and verbal). Comfortable working in high-pressure or time-sensitive environments. Native Italian speaker

with

proficiency in English . Minimum

5 years’ experience

in telecommunications transmission technologies, preferably with a telecom operator or vendor.

Education & Qualifications Bachelor’s or Master’s degree in Telecommunications, Network Engineering, or a related field. Valid driving license.

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