Senior Optical Engineer

First Point Group; Plasencia; Remoto; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading telecommunications company is seeking a Senior Services Engineer to join their dynamic team in Italy. The ideal candidate will have strong expertise in optical transmission technologies and experience in customer support. This role offers flexibility with remote work options and requires a minimum of 5 years’ relevant experience. Native Italian speakers with proficiency in English are preferred.

Competenze

• 5+ years’ experience in telecommunications transmission technologies.
• Strong knowledge of optical transmission, including DWDM systems and ROADM.
• Native Italian speaker with proficiency in English.

Mansioni

• Act as the primary technical point of contact for customers.
• Conduct product training sessions for customers.
• Perform network audits and quality corrections.

Conoscenze

Optical transmission knowledge

DWDM systems

Customer-facing communication

Network lifecycle support

Ability to interpret test results

Formazione

Bachelor’s or Master’s degree in Telecommunications

Strumenti

Optical path testing tools

OSA

OTDR

Descrizione del lavoro

Senior Services Engineer – Italy (Remote / Flexible, Ideally Rome-Based)

Location :

Italy (preferably Rome, but flexible with remote support)

Employment Type :

Full-time / Permanent

Travel :

National, occasional overnight stays, some weekend / out-of-hours work

We are seeking a highly motivated

Senior Services Engineer

to join our dynamic Services team in Italy. While the ideal location is Rome, we offer flexibility with remote work options depending on candidate location.

Key Responsibilities As a Senior Services Engineer, you will act as the primary technical point of contact for designated customers, delivering advanced support and expertise on company equipment, with a strong focus on DWDM, Network Management systems, and secondarily, Access Ethernet and synchronization technologies.

Core Responsibilities

Product Introduction : Serve as the technical interface for product homologations, proofs of concept, advanced demos, and trials.

Product Integration : Commissioning, including configuration, establishing DCN, and full functional testing. Collaborate with or supervise service partners as needed. Deliver onsite or remote technical support independently or under guidance from product experts. Prepare detailed documentation and acceptance packages at project completion.

Training Delivery : Conduct product training sessions for customers or partners using provided technical documentation.

Network Lifecycle Support : Perform network audits, upgrades, and quality corrections.

Additional Responsibilities Participate in technical and operational meetings. Prepare, lead, and document product presentations. Manage support cases during specific project phases. Other related duties as assigned.

Required Skills & Experience Strong knowledge of

optical transmission , including

DWDM systems ,

ROADM , and

optical amplifiers , as well as the relevant supervision tools. Experience with

optical path testing ,

loss / dispersion measurement , and

transmission testing . Ability to interpret and analyze

OSA ,

OTDR , and

test results. Strong customer-facing and communication skills (both written and verbal). Comfortable working in high-pressure or time-sensitive environments. Native Italian speaker

with

proficiency in English . Minimum

5 years’ experience

in telecommunications transmission technologies, preferably with a telecom operator or vendor.

Education & Qualifications Bachelor’s or Master’s degree in Telecommunications, Network Engineering, or a related field. Valid driving license.