Senior Optical Engineer

First Point Group; Belluno; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading technology company is looking for a Senior Services Engineer in Italy, ideally based in Rome but with flexible remote options. The role involves providing technical support on optical transmission systems, performing product integrations, and conducting training sessions. Candidates should have at least 5 years of experience in telecommunications, expertise in DWDM systems, and excellent communication skills in both Italian and English.

Competenze

• 5 years of experience in telecommunications transmission technologies.
• Requirements for native Italian and proficiency in English.
• Ability to analyze OSA and OTDR test results.

Mansioni

• Act as the primary technical point of contact for customers.
• Conduct product training sessions for customers or partners.
• Perform network audits and upgrades.

Conoscenze

Optical transmission knowledge

Customer communication skills

High-pressure environment adaptability

Formazione

Bachelor’s or Master’s degree in Telecommunications

Descrizione del lavoro

Senior Services Engineer – Italy (Remote / Flexible, Ideally Rome-Based)

Location : Italy (preferably Rome, but flexible with remote support)

Employment Type : Full-time / Permanent

Travel : National, occasional overnight stays, some weekend / out-of-hours work

We are seeking a highly motivated Senior Services Engineer to join our dynamic Services team in Italy. While the ideal location is Rome, we offer flexibility with remote work options depending on candidate location.

Key Responsibilities

As a Senior Services Engineer, you will act as the primary technical point of contact for designated customers, delivering advanced support and expertise on company equipment, with a strong focus on DWDM, Network Management systems, and secondarily, Access Ethernet and synchronization technologies.

Core Responsibilities

Product Introduction :

• Serve as the technical interface for product homologations, proofs of concept, advanced demos, and trials.

Product Integration :

• Commissioning, including configuration, establishing DCN, and full functional testing.
• Collaborate with or supervise service partners as needed.
• Deliver onsite or remote technical support independently or under guidance from product experts.
• Prepare detailed documentation and acceptance packages at project completion.

Training Delivery :

• Conduct product training sessions for customers or partners using provided technical documentation.

Network Lifecycle Support :

• Perform network audits, upgrades, and quality corrections.

Additional Responsibilities

• Participate in technical and operational meetings.
• Prepare, lead, and document product presentations.
• Other related duties as assigned.

Required Skills & Experience

• Strong knowledge of optical transmission , including DWDM systems , ROADM , and optical amplifiers , as well as the relevant supervision tools.
• Experience with optical path testing , loss / dispersion measurement , and transmission testing .
• Ability to interpret and analyze OSA , OTDR , and BER test results.
• Strong customer-facing and communication skills (both written and verbal).
• Comfortable working in high-pressure or time-sensitive environments.
• Native Italian speaker with proficiency in English .
• Minimum 5 years’ experience in telecommunications transmission technologies, preferably with a telecom operator or vendor.

Education & Qualifications

• Bachelor’s or Master’s degree in Telecommunications, Network Engineering, or a related field.
• Valid driving license.