Senior Market Development Manager

Voi Technology AB; Varese; In loco; EUR 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

Join Voi Technology AB as a Senior Market Development Manager in Varese, Italy. Lead a local operations team to improve performance metrics and foster strong relationships with city stakeholders. This is an excellent opportunity for someone with experience in policy or operations, looking to make an impactful contribution in the micromobility sector.

Servizi

Employee options program

Impact on Voi’s footprint and performance

Collaborative team culture

Competenze

• 5+ years of experience in policy, operations, or strategy in a fast-paced environment.
• Professional fluency in Italian and English, both written and spoken.
• Experience managing external stakeholders and balancing multiple needs.

Mansioni

• Lead local operations team and manage relationships with public transport authorities.
• Analyze data and market research for operational improvement initiatives.
• Manage city-level P&L and collaborate on pricing and product strategies.

Conoscenze

Analytical skills

Stakeholder management

Project leadership

Communication skills

Data analysis

Formazione

Bachelor's or Master's degree in business, economics, engineering, or similar

Strumenti

Google Sheets

Excel

Descrizione del lavoro

As Senior Market Development Manager , you will lead the local operations team and be accountable for building and managing effective and lasting relationships with local decision makers and public transport authorities, while working continuously to develop the operational and commercial performance in the region. In this role, you will report directly to the General Manager and collaborate closely with the local Policy and Operations teams and other central stakeholders to grow Voi’s footprint in existing and new markets. This will include :

• Building strong relationships with key city stakeholders and local ecosystems (e.g., public transport authorities, associations, and other companies), leading events, and driving initiatives in collaboration with the local Public Policy and Partnerships teams to improve performance in line with city priorities, and increase our footprint across existing markets.
• Representing and presenting Voi to towns and cities considering shared micromobility services, and participating in pre-tender and tender processes to ensure our position as the preferred choice.
• Being the point of contact and continuously updating city stakeholders on contractual compliance, and the implementation and impact of solutions that address city concerns and complaints funneled from our user support teams.
• Leveraging data, analytics, and in-depth market research to identify potential opportunities and improvement initiatives for operational efficiency and market performance.
• Managing the city-level P&L and understanding all components and key drivers of financial performance across each city.
• Working closely with the central Growth and Product teams on pricing and product strategy to optimize for growth and profitability, while supporting the requirements and goals of policy and city stakeholders.
• Supporting and collaborating continuously with the team to proactively spot opportunities for improvement and lead projects to drive necessary change.

WHAT YOU NEED TO EMBARK

We’re looking for an analytical and structured business professional, with the ability to build and manage relationships with external stakeholders, and work proactively to strengthen our footprint in a fast- and dynamic industry. The right candidate also has :

• Bachelor's or Master's degree in business, economics, engineering, or similar
• Professional fluency in Italian and English, both written and spoken
• 5+ years of experience in policy, operations, or strategy in a fast-paced environment
• Experience negotiating and effectively managing external stakeholders, e.g., partners, government, and media
• Experience leading complex cross-functional projects and balancing multiple stakeholder needs
• Excellent communication and presentation skills, with the ability to adapt messaging to diverse audiences
• Ability to analyze large data sets using Google Sheets or Excel
• Experience working with P&L, budgets, and business cases

WHY VOI?

Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow professionally and be part of a team and culture that builds something meaningful for society. Additionally, you will have the opportunity to :

• Join Europe’s #1 micromobility operator and one of the fastest-growing scaleups
• Participate in our employee options program to have “skin in the game”
• Make a direct impact on Voi’s footprint and performance in the region
• Collaborate closely with inspiring, motivated, and fun colleagues towards a common goal
• Join the micromobility revolution and help create sustainable cities that are quiet and pollution-free

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