Senior Manager, Fleet & Bus Operations, MICO26 – Olympic & Paralympic Games
About the Role
As the Senior Manager - Fleet & Bus Operations for On Location during the 2026 Milano Cortina Olympic Games, you will play a critical role in ensuring the seamless operation and optimal utilization of the vehicle fleet across all Olympic clusters. Reporting to the Director of Transport, your responsibilities include:
- Overseeing contract management with vendors.
- Reviewing and confirming vehicle allocation, scheduling, and dispatching for stakeholders, custom groups, and commercial packages.
- Implementing driver training and development programs to uphold safety and service standards.
Key Responsibilities
Fleet & Bus Management:
- Manage vehicle fleet services across all Olympic clusters (Milano, Valtellina, Cortina / Anterselva, Val di Fiemme).
- Confirm vehicle types per cluster and adjust fleet as needed within contractual obligations.
- Ensure optimal vehicle use for various groups.
- Liaise with stakeholders and program management to allocate vehicles.
- Monitor vehicle availability for smooth operations.
Driver Training and Safety:
- Develop and implement driver training programs focusing on safety, customer service, and event-specific regulations.
- Conduct training on Olympic driving regulations and venue transport zones.
- Assign drivers per client, ensuring consistency and professionalism.
Vendor Management:
- Manage relationships with vehicle suppliers and service providers.
- Monitor service levels and contractual compliance.
- Establish reporting mechanisms for transport services.
- Adjust vehicle needs per cluster as required.
Stakeholder & Cross-Functional Collaboration:
- Coordinate with Business Development and Commercial teams for vehicle allocation and scheduling.
- Serve as the main contact for stakeholder inquiries and issue resolution.
Financial & Resource Management:
- Manage the fleet budget for cost-effectiveness.
- Develop strategies to minimize vehicle use, environmental impact, and maximize efficiency.
- Track expenses and report on fleet performance.
Logistics & Planning:
- Create comprehensive fleet operation plans with contingency strategies.
- Coordinate vehicle allocation, routing, and scheduling.
- Develop training and support materials for stakeholders and custom groups.
Reporting & Compliance:
- Ensure adherence to transportation laws and Olympic regulations.
- Prepare reports on fleet utilization, costs, and performance for senior management.
Qualifications & Experience
- Proven management experience in fleet and bus operations, preferably in large-scale sporting events like the Olympic Games.
- Experience managing transport vendors and multi-site operations.
- Background in designing and conducting driver training programs.
- Knowledge of the logistical challenges in the Milano Cortina Olympic clusters is advantageous.
Skills
- Excellent organizational and problem-solving abilities.
- Proficiency in Excel for automation, reporting, and process management.
- Strong vendor contract management skills.
- Exceptional communication and interpersonal skills.
- Multilingual abilities, with Italian and English required; additional languages are a plus.