Senior Logistic Specialist

TN Italy; Italia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a logistics coordinator to enhance their operations in a dynamic international environment. This role involves managing delivery processes, troubleshooting logistics inquiries, and advising sales teams on shipping requirements. The ideal candidate will have a strong background in logistics, experience with ERP systems, and excellent communication skills in Italian and English. Join a company that values your contributions and offers various training opportunities to help you grow in your career. If you're ready to take on a strategic role and make an impact, this position is for you.

Servizi

International Work Environment

Training Opportunities

Challenging Role

Competenze

• 3+ years of experience in logistics or administrative roles.
• Proficient in ERP systems and Microsoft Office Suite.

Mansioni

• Coordinate logistics inquiries and ensure timely deliveries.
• Maintain load planning processes and manage shipment statuses.
• Support claims processing against logistics providers.

Conoscenze

Logistics Coordination

Problem Solving

Communication Skills

Customer Service

Formazione

Bachelor's Degree or Equivalent Experience

Strumenti

SAP

Microsoft Office Suite

Supply Chain Collaboration Platforms

Descrizione del lavoro

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Responsibilities

• Answer logistics related questions from sales/marketing colleagues, reps, local agencies and customers to ensure a smooth delivery process. Engage in troubleshooting and follow up inquiries in a structured way until the case has been resolved.
• Process and arrange book-ins with customers and schedule deliveries to arrive on-time.
• Advise sales/marketing teams on available logistics services to meet specific customer shipping requirements (route coding, transit time).
• Maintain and coordinate load planning processes with the warehouse and transport provider through supply chain collaboration platforms (e.g., Dealer desk).
• Weekly Business Review management with forwarders using shared files.
• Coordinate between the logistics operation and the local factories staff.
• Takes the necessary steps to provide accurate and up-to-date information about the status of shipments by checking multiple sources such as carrier web tracking, load planning files, excel reports or leveraging direct contact to the forwarder.
• Identify return inquiries and process them until goods are received back at the warehouse and the customer has received his credit. Support the process claims against third party logistics providers using the SAP Claim Handling System.

What We Are Looking For

• Minimum 3+ years’ work experience in an administrative role using ERP systems (SAP, etc.) and Microsoft Office Suite (incl. Outlook, Excel, Word).
• Previous exposure to coordinate with Italian customers and suppliers (forwarders).
• Strong command of the Italian and English language.
• Intermediate French preferable.

What We Offer You

• A challenging strategic role where you can actively contribute to the company's success and take on responsibility.
• International work environment.
• Variety of training and development opportunities.