Senior Field Technician – BESS

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Senior Field Technician – BESS, Macerata

Client:

Jinko ESS Europe

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

8619319267885580288337163

Job Views:

2

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Do you want to work in a company leader in the renewable energy market? This position offers an exciting opportunity! Join an incredible team at the top manufacturer!

Role:

The Field Application Engineer/After-sales Engineer is responsible for providing technical support during onsite activities and remotely working with customers or third-party service partners to resolve issues with BESS devices. This involves coordinating with the EU team and HQ team to deliver efficient and satisfactory service to our customers in the EU.

Key Responsibilities:

• Management and technical skills in Field Operations:
• Supervise all field activities, including commissioning, scheduled, preventive, and corrective maintenance.
• Focus on resolving after-sales cases promptly, minimizing downtime, and optimizing fault resolution times through effective relationship management with customers and sharing relevant information with the team.
• Monitor and evaluate product performance, analyze operational data of BESS devices, and collaborate with HQ and the EU Technical Team.
• Identify technical solutions in collaboration with HQ to resolve issues swiftly.

Complementary activities:

• Participate as a technician in commissioning, troubleshooting, and routine maintenance activities onsite.
• Assist help desk team with phone support and ticket management.

Skill requirements:

• Electrical certification compliant with local laws.
• Basic electrical tools operation skills (e.g., multimeter, torque wrench).
• Ability to read electrical diagrams and relevant work/study background.
• At least 2 years of onsite experience in BESS commissioning, electrical device installation, wiring, and commissioning.
• Proficiency in English (Listening, Speaking, Reading, and Writing), with the ability to write formal manuals in English.
• HSE and PPE Management:
• Identify risk mitigation strategies and approve operational procedures under the guidance of the HSE Manager to ensure compliance with HSE standards.
• Spare Parts and Resource Management:
• Manage spare parts list, obsolescence, and coordinate with EU/HQ technical teams on compatibility of replacement components.
• Ensure local teams and service partners have necessary resources and spare parts for operations.
• Manage inventory, including receipt, consumption recording, delivery, and replenishment of spare parts.
• Coordinate with the Technical and Training teams to ensure field operations align with overall service quality.
• Work with local service teams (managers, technicians, partners) to execute technical interventions smoothly.
• Liaise with EU/HQ technical teams on technical compatibility, replacement parts, and troubleshooting.