Senior Field Technician – BESS

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Client:

Jinko ESS Europe

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Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8619319267885580288337165

Job Views:

2

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Do you want to work in a company that is a leader in the renewable energy market? This position might be perfect for you! Join an incredible team at the top manufacturer!

Position: Field Application Engineer/After-sales Engineer

Role: The engineer provides onsite technical support and remote assistance to customers or third-party service partners to resolve issues with BESS devices. The role involves coordination with the EU team and HQ to deliver efficient and satisfactory service across the EU.

Key Responsibilities:

• Manage and perform technical supervision and physical work during field activities, including commissioning, maintenance, and troubleshooting.
• Focus on minimizing downtime and resolving after-sales cases efficiently by maintaining good relationships with customers and sharing relevant information with the team.
• Supervise product performance, analyze operational data in collaboration with the monitoring team, and work closely with HQ and the EU Technical Team.
• Identify and implement technical solutions in collaboration with HQ for swift resolution of issues.

Additional Activities:

• Participate as a technician in commissioning, troubleshooting, and routine maintenance on-site.
• Assist help desk with phone support and ticket management.

Skill Requirements:

• Electrical certification compliant with local laws.
• Basic electrical tools operation skills, such as multimeter and torque wrench.
• Ability to read electrical diagrams and relevant technical background.
• At least 2 years of onsite experience with BESS commissioning, electrical device installation, wiring, and commissioning.
• Proficiency in English (Listening, Speaking, Reading, Writing) and ability to produce formal manuals in English.

Additional Responsibilities:

• Identify risk mitigation strategies and ensure compliance with HSE requirements under the guidance of the HSE Manager.
• Manage spare parts, including finalizing lists, managing obsolescence, and coordinating with the EU/HQ technical team on compatibility.
• Ensure local teams and service partners have necessary resources and spare parts for operations.
• Manage inventory, including receipt, consumption, delivery, and planning of spare parts.
• Coordinate with technical and training teams to align field operations with service quality standards.
• Collaborate with local service teams and liaise with EU/HQ technical teams for technical compatibility, replacements, and problem resolution.