Senior Field Technician – BESS

JR Italy; Caserta; In loco; EUR 35.000 - 65.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company leading the renewable energy market as a Field Application Engineer. This role offers the opportunity to work in a dynamic environment, providing technical support and ensuring optimal performance of Battery Energy Storage Systems (BESS). You'll collaborate with local teams and HQ to resolve technical issues, manage spare parts, and ensure compliance with safety standards. If you have a passion for renewable energy and a strong technical background, this position is perfect for you to make a meaningful impact in the industry.

Competenze

• At least 2 years of onsite experience in BESS commissioning and electrical installations.
• Ability to read and understand electrical diagrams is essential.

Mansioni

• Provide technical support through onsite activities and remote assistance.
• Oversee field operations, including commissioning and maintenance.

Conoscenze

Electrical certification

Multimeter operation

Torque wrench operation

Reading electrical diagrams

Onsite work experience

Proficiency in English

Formazione

Relevant technical background

Strumenti

Electrical tools

Descrizione del lavoro

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Do you want to work in a Company leader in the renewable energy market? This position is what you are looking for! Join an incredible team in the Top 1 manufacturer!

Field Application Engineer/After-sales Engineer

Role:

The Field Application Engineer/After-sales Engineer is responsible for providing technical support through onsite activities and remote assistance. They work with customers or third-party service partners to resolve issues related to BESS devices, coordinating with the EU team and HQ to deliver efficient and satisfactory service to our customers in the EU.

Key Responsibilities:

• Management and technical skills in Field Operations:
• Oversee the technical supervision and physical work of all field activities, including commissioning, scheduled, preventive, and corrective maintenance.
• Focus on resolving after-sales cases to minimize downtime and optimize fault resolution times by maintaining good relationships with customers and sharing collected information with relevant teams.
• Supervise and evaluate product performance, collaborating with the monitoring team to analyze BESS device operational data and assess performance, working closely with HQ and the EU Technical Team.
• Identify technical solutions to resolve issues in collaboration with HQ, ensuring swift resolution of technical problems.

Complementary activities:

• Participate as a technician in commissioning, troubleshooting, and routine maintenance activities onsite.
• Support the help desk team with phone assistance and ticket management.

Skill requirements:

• Electrical certification compliant with local laws.
• Proficiency in operating basic electrical tools, such as multimeters and torque wrenches.
• Ability to read electrical diagrams or relevant work/study background.
• At least 2 years of onsite work experience, such as BESS commissioning, electrical device installation, wiring, and commissioning.
• Proficiency in English (Listening, Speaking, Reading, and Writing), with the ability to write formal manuals in English.
• HSE and PPE Management:
• Identify risk mitigation strategies and approve operational procedures under the guidance of the HSE Manager to ensure compliance with HSE requirements.
• Spare Parts and Resource Management:
• Finalize the spare parts list and manage obsolescence, coordinating with EU/HQ Tech teams on the compatibility of replacement components.
• Ensure local teams and service partners have the necessary resources and spare parts for operational continuity.
• Manage mini stock, including spare parts receipt, consumption recording, and delivery management.
• Coordinate with the Technical and Training teams to align field operations with overall service quality.
• Collaborate with the Service Country local team (managers, technicians, service partners) for smooth execution of technical interventions and repairs.
• Liaise with EU/HQ technical teams on technical compatibility, replacement parts, and problem resolution.