Senior Field Service Technician

JR Italy; Monza; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

An established industry player in the dental equipment sector is seeking a Senior Field Service Technician to provide top-notch technical assistance and maintenance for dental equipment. This role requires collaboration with sales to ensure customer satisfaction and includes opportunities for growth in a dynamic international environment. If you're passionate about delivering quality service and thrive in a stimulating workplace, this position offers the chance to join a highly qualified team dedicated to excellence.

Servizi

Opportunities for growth

Dynamic and stimulating environment

Competenze

• Experience in technical assistance, preferably in multinational environments.
• Excellent problem-solving skills and sense of responsibility.

Mansioni

• Install new equipment and provide post-sales support.
• Resolve technical issues on dental equipment and analyze existing installations.
• Collaborate between the Service department and sales team.

Conoscenze

Technical Assistance

Problem-Solving Skills

Customer Orientation

Good Manual Skills

Organizational Ability

English Proficiency

Strumenti

SAP

Office Suite

Lotus

Descrizione del lavoro

Senior Field Service Technician, Monza-Brianza

Location: Monza-Brianza, Italy

Seltis Management Search, a leading company in the supply and dental equipment sector, is seeking a Senior Field Service Technician to join their team. The selected candidate will report directly to the Service Manager and will be responsible for providing technical assistance, installation, and maintenance of dental equipment, both new and used, supporting clients in pre and post-sales phases.

Position

Main Responsibilities:

1. Collaborate between the Service department and sales team to ensure customer satisfaction.
2. Install new equipment and provide post-sales support.
3. Resolve technical issues on dental equipment and analyze existing installations.
4. Report on activities performed.
5. Develop revenue through optimization of services offered.
6. Previous experience in technical assistance, preferably in multinational environments.
7. Good manual skills, dynamism, and organizational ability.
8. Excellent problem-solving skills and sense of responsibility.
9. Good knowledge of English and proficiency in main IT packages (Office); knowledge of SAP and Lotus is a plus.
10. Goal and result-oriented attitude.

Additional Information

• Opportunities for growth within an international context.
• Dynamic and stimulating environment.

If you are responsible, customer-oriented, and committed to quality service, and want to join a highly qualified team, this is the right company for you!

Work Location: South hinterland of Milan

We are attentive to the needs and peculiarities of each candidate. We help you find the right company and job, not only in terms of role but also regarding cultural fit, work-life balance, and appropriate compensation & benefits. Your skills, career prospects, and professional expectations are our priority. Together, we shape your future.