(Senior) Field Service Engineer Italy

JST Manufacturing; Torre Pedrera; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading technology solutions provider in Torre Pedrera seeks a Field Service Technician to troubleshoot and repair semiconductor equipment in the field. The ideal candidate should possess excellent problem-solving skills, communication abilities, and a high school diploma or higher. Must be willing to travel domestically and internationally up to 75% of the time. Competitive benefits package offered, including medical and education reimbursement.

Servizi

Medical/Dental/Vision

401(k)

Paid Time Off

Flexible Schedule

Tuition Reimbursement

Competenze

• 3+ years of field service experience in the Semiconductor industry.
• Able to travel domestically and internationally up to 75% of the time.
• Able to communicate effectively with customers.

Mansioni

• Troubleshoot and repair service issues on equipment in the field.
• Perform startup on tools at customer's site.
• Train customers on equipment maintenance and operation.

Conoscenze

Good working knowledge of electricity

PLC programming using ladder logic

Skilled in analyzing and diagnosing equipment malfunctions

Wiring and mounting electrical components

Problem-solving

Formazione

High school diploma

AA technical degree

Strumenti

Power hand tools

Soldering equipment

Descrizione del lavoro

Troubleshoots and repairs service issues on equipment in the field in a timely manner, performs startup on tools at customer's site, and provides customer training. Performs customer retrofits in the field and PLC programming when required.

Possible Location : Italy (Non-Remote)

DUTIES & RESPONSIBILITIES

1. 3+ years of field service experience and/or 1-2 years in the Semiconductor industry.
2. For Non-Remote positions: Able to travel both domestically and internationally, up to 75% of the time, and be available within 4 hours' notice if needed.
3. For Remote positions: Able to travel both domestically and internationally, up to 100% of the time, and be available within 4 hours' notice if needed.
4. Able to listen to the customer, troubleshoot problems, and translate them into action items to repair.
5. Able to repair equipment in the field.
6. Able to train customers on equipment maintenance and operation.
7. Able to read blueprints, electrical schematics, and plumbing schematics.
8. Able to wire point-to-point wiring and solder according to blueprint.
9. Able to assemble electrical components, bundle wires neatly, label all wires, and ensure wiring is accessible.
10. Able to recognize electrical relays, controllers, switches, and understand their use.
11. Able to assemble valves, fittings, and plumbing components leak-tight.
12. Able to write PLC code using ladder logic and troubleshoot code.
13. Able to accurately document time and materials on Global Shop or similar systems.
14. Able to use power hand tools safely and efficiently, including drills, soldering equipment, crimpers, stud weld guns, and drill presses.
15. Able to weld various plastics such as PVC-C, PVDF, and Halar.
16. Able to communicate effectively with customers and factory teams.
17. Able to follow company procedures and document service issues, schematic changes, blueprints, etc.
18. Able to contribute to team efforts by cooperating, sharing knowledge, and skills.
19. Responsible for other duties and tasks as assigned, which may be unrelated to this position.

JOB REQUIREMENTS, SKILLS, AND EXPERIENCES

• Knowledge: Good working knowledge of electricity, NEC, fire codes, SEMI standards, fluid dynamics, assembly techniques, and safety. Working knowledge of PLC programming using ladder logic.
• Skills: Skilled in analyzing and diagnosing equipment malfunctions systematically, using deductive reasoning. Skilled in wiring, mounting electrical components, problem-solving, reading schematics, and system control.
• Education: High school diploma; AA technical degree preferred.
• Experience: At least two years in a similar position, familiar with in-house procedures and regulations.

WORK ENVIRONMENT AND EMPLOYEE EXPECTATIONS

• Support the company's culture and values by demonstrating teamwork, integrity, good judgment, respect, innovation, and communication.
• Ability to safely lift and carry, push, or pull objects up to 50 lbs.
• Ability to walk, stand, and work on feet throughout the shift.
• Ability to climb, balance, stoop, kneel, crouch, reach, grasp, handle, and operate hand/power tools.

COMPANY SUMMARY

JST is a leading expert in wet bench design and a global provider of wet process and cleaning technology solutions for the semiconductor, biomedical, and other clean industries. We deliver complete design-to-fabrication solutions with in-house engineering and fabrication capabilities, driven by teamwork, customer focus, integrity, and innovation.

Joining JST means becoming part of a team of specialists dedicated to wet bench design, manufacturing, and customer service, providing tailored solutions worldwide.

QUALITY IS OUR FORMULA (CORE VALUES)

At JST, quality is embedded in everything we do, reflected in our formula: Q = TCI². This mindset fosters a culture of collaboration, customer dedication, ethical innovation, and shared purpose.

BENEFITS AVAILABLE

Medical/Dental/Vision, 401(k), Life Insurance, Paid Time Off, Holidays, Overtime, Flexible Schedule, Referral Program, Tuition Reimbursement, Year-End Bonuses, Competitive Pay (BOE), Remote Flexibility, Possible Relocation Assistance.

OTHER INFORMATION

JST is an AA/EEO employer. Visa sponsorship is not available. Background checks and drug testing are required for employment.