Senior Field Engineer

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Role Overview

The Field Engineer role is part of multi-disciplined project teams responsible for designing and delivering complex mission-critical voice and data systems. These systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services.

Field Engineers work during the post-sales phase of projects and may support multiple projects depending on their size and complexity. There may also be a requirement to support Pre-sales and Services Organization.

Key Responsibilities of the Senior Field Engineer

• Manage and/or perform implementation of communication system solutions and services to meet customer, end-user, and operator requirements.
• Lead or participate in Factory Acceptance Tests (FAT), coordinating technical aspects of acceptance testing.
• Responsible for installation, integration, testing, and commissioning of MSI and third-party solutions with vendor support.
• Identify, investigate, and troubleshoot technical issues during project implementation.
• Conduct on-site Acceptance Tests, coordinating technical aspects.
• Update technical documentation and manage technical changes.
• Attend customer meetings, provide status updates, and generate project reports.
• Engage in self-development through training, experience, and knowledge transfer.
• Coordinate with customers, partners, and subcontractors on project deployment and best practices.
• Ensure project delivery aligns with Motorola Solutions' Quality, Health, and Safety standards.

Basic Requirements

• Fluent in English and Italian.
• Minimum 3 years of professional engineering experience in Telecommunication Systems, IP Transport Networks, IT, Field Service, Technical Support, or equivalent.
• Excellent knowledge of MotoTrbo Capacity Max or other DMR Tier III radio communication systems.
• Certifications such as CCNA, JNCIA, or higher.
• Strong knowledge of Operating Systems and Applications (Unix, Windows, Virtualization).
• Good understanding of Radio Frequency equipment and testing tools.
• Manual skills for field work including wiring, soldering, and physical installation.
• Valid driving license.
• Willingness to travel up to 80%, domestically and internationally.
• Willing to obtain security clearance for customer site access.

Preferred qualifications include a degree in Telecommunication, Computer, Electrical/Electronic Engineering, or related fields, though skills and experience are valued over formal education.

Additional Experience (Advantageous)

• Experience with Command and Control Systems, troubleshooting, and system integration.
• Experience with Motorola technologies like DIMETRA, WAVE/Kodiak, NICE Voice Logging, LTE RAN and EPC.

Travel & Relocation

Over 75% travel required. Relocation support provided for domestic moves.

Position Details

Type: Experienced

Referral Payment Plan: Yes

Company: Motorola Solutions Italia SRL

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Candidates with disabilities or health conditions can request accommodations by contacting us via email.