Senior Field Application Engineer

Buscojobs; Lazio; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking a Field Application Engineer to enhance customer engagement through technical expertise. This remote role requires strong knowledge of embedded systems and a customer-facing approach, allowing you to work with cutting-edge technology to secure IoT devices globally.

Servizi

Full Remote

Dynamic and inclusive work environment

Cutting-edge technology in data and machine learning

Competenze

• Strong technical background in Linux and embedded build systems.
• Experience in developing custom integration software for embedded systems.
• Proficient in English communication for customer interaction.

Mansioni

• Acting as the chief technologist for customer accounts.
• Leading technical discussions and documenting customer requirements.
• Providing post-deployment support and resolving issues.

Conoscenze

Linux

ESP32

Yocto

Embedded systems

Technical communication

Descrizione del lavoro

At Exein, our mission is to build the world’s first ecosystem for IoT device security, ensuring all types of devices are secure globally. Our dynamic team is passionate about data, machine learning, open source, and firmware. We constantly work to secure millions of devices, making daily life safer for everyone. Our unique products empower developers to secure their IoT devices with cutting-edge technology in an easy and frictionless way.

Job Overview

We are seeking a dedicated and technically proficient Field Application Engineer to join our team. This role involves delivering our software products to customers, guiding them from initial discussions through to post-deployment support. The ideal candidate will act as the chief technologist and trusted advisor, orchestrating Exein’s overall technical approach for and with the customer across all phases of the customer lifecycle.

Responsibilities

• Act as the chief technologist for customer accounts and a trusted advisor to their technical teams.
• Lead technical discussions, explaining how Exein’s portfolio and architected solutions address customer requirements.
• Engage with new and existing customers to understand their requirements and deployment environments.
• Deliver our software products, ensuring they meet customer needs and specifications.
• Provide post-deployment support, troubleshooting, and resolving any issues that arise.
• Collaborate closely with the Sales Account Manager and the R&D team to ensure seamless communication and integration.
• Document and plan for new features based on customer feedback and requirements.
• Identify and mitigate any technical sales issues, influencing the overall account plan.

Requirements

• Strong technical background with experience in Linux, ESP32, Yocto, and other embedded build systems.
• Ability to understand customer requirements and the environments where devices are deployed.
• Proficiency in English, with excellent communication skills to effectively act as a liaison between customers and the R&D team.
• Experience in developing custom integration software for embedded systems.
• Familiarity with the entire lifecycle of an embedded product, from early-stage discussions through to post- deployment support.
• Ability to translate technical knowledge into proposals, presentations, standard demos, and customer workshops.

Preferred Qualifications

• Experience in a cyber security company.
• Experience with low-level programming and integration of security technologies.
• Knowledge of additional embedded systems and build environments.
• Prior experience in a customer-facing technical role.

Why join Exein?

• Full Remote
• The opportunity to be part of a mission-driven team dedicated to making IoT devices secure globally.
• Work with cutting-edge technology in the fields of data, machine learning, and open source.
• Enjoy a dynamic and inclusive work environment that values innovation and quality.

Location

Full remote (from Italy or / and from Germany)

The interviews will be held in English.

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