Senior Engagement Manager, EMEA South Engagement Managers

DESCRIPTION
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectations.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:

1. Leading and managing complex cloud migration and implementation projects
2. Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
3. Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
4. Distilling customer needs into clear technical requirements and mapping them to business outcomes
5. Decomposing complex technical problems into actionable, deliverable solutions
6. Contributing to technical documentation and defining documentation standards

BASIC QUALIFICATIONS

1. Proven track record and experience in software development life cycle (SDLC) using both Waterfall and Agile/Iterative methodologies
2. Multiple years of customer-facing, large scale IT implementation consulting experience
3. Able to represent AWS within the customer's environment and drive discussions with senior personnel regarding best practices in project management and risk mitigations
4. BS level technical degree or equivalent experience

PREFERRED QUALIFICATIONS

1. Understanding of the value proposition of the public cloud and experience delivering cloud engagements (IaaS, PaaS, SaaS)
2. AWS experience and certification(s)
3. Actively supporting and fostering a culture of inclusion

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