Senior Customer Insights

OPPO; Milano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading mobile technology company in Milan is seeking a passionate individual to manage consumer insights and improve business strategies. The ideal candidate has 3-5 years of experience, proficiency in research methods, and is fluent in Italian and English. Join the team to make impactful contributions to the company's European business.

Competenze

• 3-5 years of experience in consumer insights.
• Proficient in various user research methods.
• Fluent in Italian and English.

Mansioni

• Manage consumer insights process independently.
• Deliver high-quality reports with business value.

Conoscenze

Consumer insights management

User research methods

Communication skills

Logical thinking

Empathy

Descrizione del lavoro

Overview

OPPO is a global pioneer in innovative technology with a relentless purse for aesthetic perfection. At OPPO, we are committed in creating cutting-edge technologies that empower people in an increasingly connected world. Being the 5th largest smartphone manufacturer in the world, today OPPO operates in over 40 countries with an extensive global network of 6 research institutes, 4 R&D centres, 1 global design hub, and more than 40,000 employees. We are now looking for a passionate, motivated individual to join our team and make pivotal impacts to OPPO’s European business via strategic group accounts and direct channels.

Responsibilities

• Familiar with the mobile phone / consumer electronics industry, capable of independently managing the entire process of consumer insights, including research design, execution, and delivering high-quality reports with business value.
• Provide insights based on user needs and behaviors through long-term research and understanding of target users, helping the business improve.

Qualifications

• 3-5 years of experience in the field of consumer insights, proficient in various user research methods, processes, and related qualitative or quantitative models.
• Proficiency in Italian and English, Chinese is a plus.
• Prior experience in the mobile phone industry is preferred, and combined experience in the marketing field is a plus.
• Excellent communication, logical thinking, and empathy skills.

We are reviewing applications on a rolling basis, so don’t hesitate—send in your application as soon as possible!