Senior Client Advisor - Montblanc

Montblanc; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

Montblanc is seeking a Senior Client Advisor for its Milan Montenapoleone boutique. This key role involves maximizing boutique performance through sales excellence and delivering a luxury client experience. The ideal candidate will have strong luxury retail experience, digital proficiency, and a refined sense of style.

Competenze

• 3-4 years of experience in luxury retail.
• Strong understanding of the high-end market.
• Impeccable personal presentation.

Mansioni

• Drive sales and achieve personal and boutique sales goals.
• Provide exceptional client service and expert advice.
• Maintain accurate payment processing and inventory records.

Conoscenze

Fluency in Italian

Fluency in English

Proficiency in Spanish

Proficiency in Portuguese

Results-driven attitude

Knowledge of Milan's luxury scene

Comfortable with digital technologies

Descrizione del lavoro

Join to apply for the Senior Client Advisor - Montblanc role at Montblanc .

For our Milan Montenapoleone boutique, we are seeking a distinguished Senior Client Advisor to play a pivotal role in maximizing boutique performance. This will be achieved through exceeding sales targets and strategic objectives, while consistently delivering an unparalleled client experience embodying luxury and sophistication.

Key Responsibilities :

• Drive sales by actively contributing to daily sales activities and achieving personal and boutique sales goals.
• Provide exceptional service, offering expert advice in product selection and suggesting complementary items.
• Manage payment processing with accuracy, including cash and card transactions.
• Oversee receipt and recording of inventory deliveries, maintaining meticulous records.
• Build and maintain strong relationships with local clients, leveraging knowledge of the Milan luxury market.
• Utilize digital tools and CRM applications to enhance client engagement and personalize experiences.

Qualifications and Experience :

• 3-4 years of experience in luxury retail with a strong understanding of the high-end market.
• Fluency in Italian and English; proficiency in Spanish or Portuguese is a plus.
• Knowledge of Milan's luxury scene and an established network of local clients.
• Results-driven with a strong commercial mindset.
• Comfortable with digital technologies and CRM applications.
• Impeccable personal presentation and a refined sense of style.
• Reliable, responsible, organized, and independent.

About Our Group :

We value diversity in arts, cultures, and human skills, fostering untapped potential. Our core values include freedom, loyalty, empathy, curiosity, courage, humility, and integrity. We care about the world we live in.

Your Journey With Us :

During the interview, you'll meet the HR team, Boutique Manager, and Retail Manager.

Learn more about Richemont and our maisons :

• LinkedIn
• YouTube
• Seniority level : Associate
• Employment type : Full-time
• Job function : Sales, Business Development, Administrative
• Industries : Retail, Luxury Goods, Jewelry

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