Senior Business Analyst (They/She/He)

StudyTours International; Firenze; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A global mobile payment specialist in Florence is seeking a motivated Senior Business Analyst to optimize performance through data-driven insights. In this role, you will interact with multiple teams, track KPIs, and lead forecasting processes. Candidates should possess strong analytical skills, advanced Excel knowledge, and experience with data visualization tools. Join a diverse and inclusive team focused on innovation and continuous growth.

Servizi

Smart working

Competenze

• Advanced knowledge of Microsoft Excel.
• Experience with data visualization tools (e.g., Looker, Tableau).
• Fluency in English, French is a plus.

Mansioni

• Track and analyze KPIs for business decision making.
• Lead Turnover Monitoring and share insights.
• Collaborate with local analysts and validate Gross Margin.

Conoscenze

Data analysis

Forecasting

SQL

Microsoft Excel

Data visualization

Strong communication

Problem-solving skills

Formazione

Degree in Management Engineering, Economics or Statistics

Strumenti

Looker

Tableau

Python

Descrizione del lavoro

Overview

The Digital Virgo Group are worldwide specialists in mobile payment via Telecom operator billing solutions. Connecting merchants to operators, we respond to the rising need for digital payments using a simple transactional channel which is fast, secure, and available worldwide.

When you join Digital Virgo, you are integrating into an innovative, global group with local teams that collaborate daily thanks to their complementary skills. Our teams come from multicultural and diverse backgrounds; this diversity enriches our company. We are known for our work atmosphere being the perfect mix of ambitious projects and good humour. We pride ourselves on focusing on individual development and initiative. More information about our business and group on digitalvirgo.com.

Role

We are seeking a motivated and agile Senior Business Analyst to join our BA team. As a Senior business analyst, you will leverage your data-driven insights to optimize performance and support operational teams & project roll-out. In this highly cross-functional role, you’ll interact with a wide spectrum of teams (Operations/Acquisitions/Product/Commercial/Finance) and actively participate in the group’s growth dynamic. The role also requires strong interpersonal skills and proactivity as we value entrepreneurship and leadership. The role can be based either at our Florence office, where the BA team is located, or at our Milan office.

Responsibilities

• Track, analyze, and alert teams of all KPIs and provide qualitative feedback in order to support business decision making (pre-defined key countries under your sole responsibility).
• Take the lead of Turnover Monitoring from a global perspective, sharing insights on trends and alerting key stakeholders on strategical adjustments required.
• Collaborate with local analysts and validate Gross Margin for the defined business line.
• This key activity also requires interactions with Finance departments and global data team to validate and certify statistics.
• Take the ownership of forecast and budget processes.
• Consolidation, producing all supporting documentation required for the process and variance vs target analysis.
• Ad hoc analysis capability and innovation will be a plus (AI projects involvement).
• Mentor and guide junior analysts, fostering a culture of continuous learning and improvement within the team.
• Stay updated with industry trends and best practices to ensure the company remains competitive and innovative.

Skills and Technical Experience

• Degree in Management Engineering, Economics, statistics or similar
• Advanced knowledge of Microsoft Excel
• Excellent analytical skills and an informed, evidence-based approach
• Experience with data visualization tools (e.g., Looker, Tableau), SQL and Python is a plus
• High degree of motivation, flexibility and creativity
• Strong communication and organizational skills
• Proven ability to work autonomously and interact with various levels of a business
• Strong problem-solving skills and the ability to think strategically
• Experience in a similar role within the digital market sector
• Fluency in English, French is a plus

Company benefits

• Smart working

Recruitment Process

If your profile catches our attention, we will invite you for a first interview with the Human Resources department, followed by a second interview with operational managers.

This opportunity represents much more than just a professional opportunity.

At Digital Virgo, we take pride in promoting an inclusive environment that is open to diversity. We all come from different backgrounds and experiences, which is our strength. Our opportunities are accessible to all, regardless of origin, orientation, gender identity, or disability.

Join our diverse and inclusive teams where everyone can grow and succeed.