Senior AI Platform Engineer - Scalable Orchestration

msg global solutions ag; Lombardia; Hybrid; EUR 55,000 - 65,000; Full time

Benefits offered by this job

Diversity and inclusion

Global SAP experts

Competitive salary and benefits

Job summary

msg global solutions seeks an experienced backend platform engineer to own the AI platform foundation end to end, ensuring secure, auditable and scalable orchestration for enterprise clients. You will design authorization, human-in-the-loop workflows, and robust integrations with ERP/CRM systems.

You will partner with client IT and security teams, delivering reusable platform services, and maintaining strong observability, CI/CD, and governance across deployments.

Qualifications

• 6+ years building backend systems in production, ideally including a platform or internal-tooling role where other engineers depend on your work.
• Expert Python, with real experience designing APIs, data models and long-running stateful services.
• Hands-on with an agent or workflow orchestration framework (LangGraph, Temporal, LangChain or similar) and a clear view of what belongs in the framework and what belongs in your own code.
• Strong integration background: REST and SOAP, message queues, file-based interfaces, and the older systems that only speak one of them.
• Cloud and DevOps depth: containers, infrastructure as code (Terraform or equivalent), CI/CD, secrets handling and observability.
• Delivery experience under real compliance constraints: auditability, access control, data residency, change management.
• Able to hold your own with client IT and security teams and get a design signed off.

Responsibilities

• Own the AI platform foundation end to end: orchestration runtime, state and persistence, retries and long-running execution.
• Design and build the authorisation layer that governs what an agent is allowed to do in a production system, backed by a complete and replayable audit record.
• Build the human-in-the-loop machinery: approval steps, escalation paths, and the interfaces that let a business user accept, reject or correct what an agent proposes.
• Build and maintain the integration layer connecting agents to enterprise source systems — ERP, CRM, workflow tools, document stores, data platforms — through clean, testable adapters.
• Own infrastructure and delivery: environments, CI/CD, infrastructure as code, secrets management, network segmentation, observability and disaster recovery.
• Build the test and evaluation harness so agent behaviour is measurable and regressions surface before a user finds them.
• Keep an accurate picture of what is running: which agents exist, who owns each one, which version is live, what permissions it holds, and how to stop it quickly when it misbehaves.
• Provide guardrails as shared platform services rather than per-project reimplementations: prompt injection defence, output validation and PII redaction.
• Keep the platform genuinely reusable, so that the next project is configuration work rather than a rewrite.
• Work with client IT, security and architecture teams to get designs approved, and set engineering standards across the delivery team.

Skills

Python

LangGraph

Temporal

LangChain

API design

CI/CD

Cloud

Security

Auditing

Observability

Tools

REST/SOAP APIs

Terraform

CI/CD tools

LangGraph

Temporal

LangChain

Job description

msg global solutions seeks an experienced backend platform engineer to own the AI platform foundation end to end, ensuring secure, auditable and scalable orchestration for enterprise clients. You will design authorization, human-in-the-loop workflows, and robust integrations with ERP/CRM systems.

You will partner with client IT and security teams, delivering reusable platform services, and maintaining strong observability, CI/CD, and governance across deployments.