Senior Account Manager Bari (all genders)

Holidu GmbH; Bari; Ibrido; EUR 28.000 - 40.000; Tempo pieno

Descrizione del lavoro

Holidu GmbH, a rapidly growing travel tech company, is hiring for a customer-oriented position to manage relationships with vacation rental hosts in Bari. The ideal candidate should have relevant experience in account management, a customer-centric attitude, and strong communication skills in both Italian and English. Join a diverse team dedicated to making impactful changes in the travel industry.

Servizi

22 vacation days plus 10 unpaid vacation days

Personal development budget and study days

Flexible hybrid work policy

Team events and community engagement

Competenze

• Relevant job experience in account management or customer-oriented roles.
• Strong communication skills in Italian and English.
• Problem-solving attitude and excitement about new technologies.

Mansioni

• Be the main contact for hosts in Italy South listing their rentals.
• Ensure high service levels post-booking by advising hosts.
• Build relationships with key customers to increase revenues.

Conoscenze

Communication

Customer-centric approach

Problem-solving

Descrizione del lavoro

Holidu is one of the fastest-growing travel tech companies worldwide. With more than $100M in funding to date and an international team of travel and technology enthusiasts, our mission is to finally make the search and booking of vacation rentals easy. With our search engine for vacation rentals Holidu we help travelers book the ideal accommodation for the lowest price, and through our software-and-service solution Bookiply we also support vacation rental owners in multiplying their bookings with less work. Do you want to have an impact on millions of travelers worldwide? Then pack your bag, hop on board and get ready for takeoff!

Your future team

Holidu offers a software and service solution which helps hosts manage and distribute their properties more efficiently. Join our motivated, high performance and diverse team in our office in Bari. We live by the value "we win as a team" and enjoy working together to reach our ambitious goals, sharing our experiences to learn and grow. We also love to celebrate our successes together, either by cheering each other on in the office or by doing team events.

Your role in this journey

• Be the main contact person for our hosts in Italy South who want to list their vacation rentals via our platform and advise them on how to use our product.
• Coordinate the going live of our vacation rentals and help hosts with all post-booking related questions to ensure a continuously high level of customer-oriented service.
• Interact with our product and content team to guarantee a smooth onboarding process.
• Build strong relationships with our key-customers and actively support them in increasing revenues.
• Improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy.
• Organize lead generating and networking events to build a community of hosts.

Your backpack is filled with

• Relevant job experience in account management, tourism or other customer-oriented roles.
• Strong communication skills and the ability to remain friendly and calm in all situations.
• A customer-centric, problem-solving attitude.
• Excitement about new technologies and the travel industry.
• Near native Italian skills and fluent English skills.
• Drivers licence.

Our adventure includes

• Impact : Make a difference for hundreds of thousands of monthly users.
• Growth : Take responsibility from day one and develop through regular feedback, workshops, and knowledge exchanges.
• Personal Development : Use your learning budget and 2 extra study days for conferences, books, courses, and more.
• Community : Engage with international, diverse, yet like-minded colleagues through regular events and 2 office days per week with your team.
• Flexibility : Benefit from our hybrid work policy and the chance to work from other local offices for up to 8 weeks a year.
• Travel : Enjoy 22 vacation days + the possibility to take up to 10 unpaid vacation days with interesting discounts on our Holidu Homes.

Want to travel with us?

Apply online on our career page! Your first travel contact will be Gloria from HR.

We are committed to diversity in all aspects of our business. We encourage applications from all genders, all corners of the world and all individual backgrounds. You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable).

If you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs.

J-18808-Ljbffr