Senior Account Manager

Precision Medicine Group; Reggio Emilia; Remoto; EUR 45.000 - 75.000; Tempo pieno

Descrizione del lavoro

A leading healthcare solutions company is seeking a Senior Account Manager for omnichannel strategies. The ideal candidate has a strong background in account management and business development, particularly within the pharmaceutical industry. Responsibilities include fostering client relationships, driving new business opportunities, and ensuring high-quality project delivery. Competitive salary and benefits are included, along with flexible work arrangements.

Servizi

Attractive base salary

Variable pay

Training and growth opportunities

Flexible work arrangements

Competenze

• Experience in account management, consulting, and business development within the pharmaceutical or healthcare industry.
• Familiarity with omnichannel engagement strategies.
• Strong knowledge of the pharmaceutical industry, including commercial strategy.

Mansioni

• Build and maintain relationships with key stakeholders in pharmaceutical companies.
• Identify and pursue new opportunities with existing and prospective clients.
• Lead coordination and execution of client projects.

Conoscenze

Account management

Consulting

Business development

Omnichannel engagement

Fluency in English and another EU5 language

Interpersonal skills

Descrizione del lavoro

Overview

Senior Account Manager, Omnichannel Solutions – Remote with flexible European locations: Belgium, France, Germany, Netherlands, Spain, UK or Italy.

Company information: At Precision AQ, we transform healthcare through end-to-end solutions across research, health economics, market access, omnichannel solutions, and healthcare communications, including medical education, brand and promotion, PR, learning and development, and patient insights and support.

Job Description

As a Senior Account Manager with consulting program delivery responsibilities, you will merge business development with program delivery to foster and sustain robust, long-term customer relationships. You will operate on global, regional, and local scales, collaborating with existing clients and proactively seeking expansion opportunities with current and prospective customers. You will work with experts in insights, strategy, implementation, and measurement. Our clients include top 20 and beyond biopharma companies. You will report to your account team lead. Candidate locations: Belgium, Germany, France, Spain, the UK, and the Netherlands.

Responsibilities

Account Management Focus

• Build and maintain robust, long-term relationships with key stakeholders and decision-makers in pharmaceutical companies.
• Serve as the main point of contact for clients, ensuring their needs are met and challenges are addressed effectively.
• Monitor client satisfaction and project performance, implementing proactive strategies to ensure retention and engagement.
• Provide regular updates and insights to clients, keeping them informed about project milestones and relevant industry developments.
• Actively identify opportunities to expand the scope of services within existing accounts.

Business Development

• Actively identify and pursue new opportunities with both existing and prospective clients, ensuring alignment with company growth objectives.
• Develop tailored commercial proposals that highlight the value of omnichannel engagement strategies, addressing specific client needs.
• Lead and respond to international RFPs with customized, compelling proposals, managing complex negotiations to secure new business opportunities.
• Deliver persuasive presentations and pitches that articulate the company’s value proposition.

Program Delivery

• Lead the coordination and execution of client projects, ensuring deliverables are met on time and within budget.
• Collaborate with internal consulting teams to align on strategy, resources, and execution plans.
• Manage client expectations and resolve project-related challenges promptly.
• Provide insights and feedback to internal teams based on client interactions to enhance project quality and outcomes.

Qualifications

The ideal candidate will possess :

• Experience in account management, consulting and business development within the pharmaceutical or healthcare industry.
• Experience with omnichannel engagement strategies (e.g. medical education, PR, patient support, digital campaigns).
• Familiarity with data-driven, customer-centric approaches typical of omnichannel programmes.
• Strong knowledge of the pharmaceutical industry, including commercial strategy, and regulatory affairs.
• Excellent interpersonal and communication skills to build and sustain client relationships.
• Fluency in English and ideally, one other EU5 language.
• Ability to manage multiple accounts and projects simultaneously with a high level of organization.
• Proven track record of meeting sales and client satisfaction targets.
• An established network of key decision-makers within the pharmaceutical sector.
• Expertise in addressing client needs using data-driven, customer-centric approaches.

Our Offer

• Attractive base salary and variable pay, alongside fringe benefits common to the local market.
• Ample training and growth opportunities within the broader organization for ongoing professional development and career advancement.
• You will join a team of professional but humble colleagues with diverse cultural backgrounds and domain expertise.
• Flexible work arrangements promoting a healthy work-life balance.

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Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or access this online application, please contact Precision Medicine Group. We will provide an alternative method for applying as needed.

Note: Some individuals or organizations may pose as potential employers offering enticing employment offers. These offers are not associated with our company. We will not extend a job offer without prior communication with our recruiting team, hiring managers, and a formal interview process.