Seconda Governante

The Gritti Palace, a Luxury Collection Hotel, Venice; Venezia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

The Gritti Palace, a Luxury Collection Hotel in Venice, seeks a Housekeeping Supervisor to ensure excellence in room and public area cleanliness. This full-time role involves managing housekeeping operations, leading a team, and maintaining high standards in a prestigious hotel known for its elegant service and rich Venetian heritage.

Servizi

Career growth at an international level

Online and classroom learning opportunities

Discounts on hotel stays and F&B

Supportive management and team-oriented environment

Canteen service and uniform provided

Competenze

• Strong leadership and communication skills.
• Ability to project manage and organize tasks.
• Experience in hotel or hospitality environment preferred.

Mansioni

• Inspect guest rooms and public areas for quality standards.
• Manage daily housekeeping operations and coordinate staff.
• Resolve discrepancies and ensure efficient communication with Front Desk.

Descrizione del lavoro

The Gritti Palace, a Luxury Collection Hotel, Venice, part of Marriott International, is recruiting for a Housekeeping Supervisor.

This is a full-time role (40 hours/week, 8 hours/day, 5 days/week, with 2 days off).

Join a place of exceptional art and elegance, blending history, culture, and Venetian style. The Gritti is renowned for passionate service, exquisite cuisine, and wellness amenities. It is a preferred venue for international events like the Biennale, Carnival, and Venice Film Festival.

What we offer

• Career growth at an international level across 9,000 Marriott hotels
• Online, on-the-job, and classroom learning opportunities
• Discounts on hotel stays, gift shop items, and F&B
• Supportive management and team-oriented colleagues
• Community activities including charity events, wellbeing initiatives, and voluntary work through the TakeCare program
• Canteen service and uniform provided

What you’ll do

• Inspect guest rooms, public areas, and amenities to ensure quality standards
• Manage room reports, verify status, prioritize cleaning, and update room information
• Assist in daily housekeeping operations and coordinate with Engineering, Front Office, and Laundry
• Resolve room discrepancies with the Front Desk
• Distribute work assignments and communicate shifts changes
• Complete necessary documentation
• Support training, scheduling, evaluation, and motivation of staff
• Follow safety and security policies, report hazards, and complete safety training
• Maintain professional appearance and confidentiality
• Support team goals and uphold quality standards
• Use computers and POS systems for work-related tasks
• Perform other duties as assigned by the Housekeeping Manager

What we’re looking for