SAP BASIS & HANA Account Manager

JR Italy; Rimini; Remoto; EUR 50.000 - 90.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking an experienced SAP BASIS & HANA Account Manager to join their dynamic team in Rimini. This role offers the opportunity to work remotely while supporting the onboarding of customers to SAP Enterprise Cloud Services. You will be responsible for overseeing service delivery, managing critical customer issues, and ensuring successful transitions. Join a diverse global team in a rapidly growing company that values professional growth, offers a flexible work environment, and provides comprehensive benefits. If you have a strong background in SAP and cloud platforms, this could be the perfect opportunity for you.

Servizi

Flexible work environment

Professional growth opportunities

Comprehensive benefits

Recognition programs

Competenze

• Minimum 5 years of SAP Basis expertise with strong HANA database knowledge.
• Experience in SAP Upgrade & Migration (OS/DB) is mandatory.

Mansioni

• Support sales to delivery handover and customer onboarding for SAP Enterprise Cloud Services.
• Manage onboarding and transition of customers to SAP Enterprise Cloud Services.

Conoscenze

SAP Basis

SAP HANA

SAP Upgrade & Migration

Cloud Platforms (AWS, Azure, GCP)

SaaS Integrations (Ariba, Salesforce, C4S)

Fluent in Italian

Proficient in English

Descrizione del lavoro

Job Description

Visit www.hcltech.com for more details.

Position: SAP BASIS & HANA Account Manager, Rimini

Type: Permanent / Full-Time / Remote

Company: HCLTech, a leading global technology company with over 225,000 employees across 60 countries.

Responsibilities

• Support sales to delivery handover and customer onboarding for SAP Enterprise Cloud Services.
• Manage onboarding and transition of customers to SAP Enterprise Cloud Services.
• Oversee service/project delivery within scope, budget, and timelines.
• Assist in critical customer issue resolution, collaborating with MIM, SAP Customer Office, and SAP Support teams.
• Participate in customer release and maintenance activities.
• Support technical requirements and problem management throughout the customer lifecycle.
• Coordinate with SAP stakeholders to ensure customer success.
• Review account status and analyze needs for account transition based on growth.
• Ensure systematic onboarding and continuous knowledge transfer sessions.

Qualifications & Experience

• Minimum 5 years of SAP Basis expertise, with strong HANA database knowledge.
• Mandatory experience in SAP Upgrade & Migration (OS/DB).
• Experience with SaaS integrations (Ariba, Salesforce, C4S) is a plus.
• Hands-on experience with cloud platforms (AWS, Azure, GCP).
• Fluent in Italian (C2/native) and proficient in English (B2+).

Work Experience

• 5-6 years in multinational software/IT organizations.
• At least 5 years of SAP S/4HANA Basis knowledge.
• 2+ years of cloud experience.

Why Join Us

• Work with a diverse, global team in a rapidly growing company.
• Enjoy a flexible, virtual-first work environment.
• Opportunities for professional growth and development.
• Comprehensive benefits and recognition programs.

Equal Opportunity

We are committed to diversity and provide equal employment opportunities to all applicants and employees, regardless of race, religion, sex, age, or other protected status.