Sales Team Leader - Afragola

IKEA; Afragola; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading home furnishing retailer in Campania is seeking an experienced sales leader to drive departmental goals and ensure exceptional customer experiences. Candidates must have significant sales experience, strong leadership capabilities, and fluency in both Italian and English. This role emphasizes collaboration, organizational skills, and proactive participation in sustainability initiatives.

Competenze

• 3+ years of professional experience in sales.
• 2+ years of experience in leadership roles.
• Ability to implement plans and make decisions quickly.

Mansioni

• Take responsibility for your department's goals.
• Maintain the store in excellent condition.
• Identify and act on commercial opportunities.

Conoscenze

Sales experience

Leadership

Interpersonal skills

Organizational skills

Knowledge of sales techniques

Fluency in Italian and English

Descrizione del lavoro

What you'll need to have

• 3+ years of professional experience in sales
• 2+ years of experience in leadership roles
• Ability to implement plans, prioritize, and make decisions quickly, championing flexibility, speed, and simplicity
• Strong interpersonal skills to build trustful relationships and act as a considered decision-maker
• Leadership capabilities to inspire and communicate effectively with peers and stakeholders, using IKEA's tone of voice
• Organizational skills to prioritize tasks and processes efficiently
• Ability to identify business opportunities and drive high commercial performance
• Follow-up skills to measure performance, learn, and improve planning and outcomes
• Knowledge of sales techniques, local market dynamics, sales channels, data analytics, KPIs, and space management
• Strong Core Area approach
• Fluent in Italian and English

What you'll be doing day to day

• Take responsibility for your department's goals across channels, ensuring alignment with country priorities for the Home Furnishing Business (HFB), and follow up with proven solutions
• Maintain the store in excellent condition, fully stocked, and presenting the product range in an inspiring way at all touchpoints
• Identify and act on commercial opportunities or threats by monitoring KPIs, analyzing local market and customer feedback, and managing stock availability
• Collaborate actively with the Store Commercial Team and HQ to ensure effective communication and best practice sharing
• Work proactively with HR to ensure adequate staffing, training, and professional service delivery, aligned with a core area approach
• Ensure the team has the right mindset, product knowledge, and understanding of IKEA services to deliver an exceptional customer experience
• Recruit, onboard, and develop team members, fostering engagement and succession planning
• Participate actively in sustainability initiatives, reflecting these priorities across store offerings