Sales Support Specialist Italian Speaker

BLEDAK; Firenze; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading technology company seeks a Sales Support Specialist fluent in Italian to assist customers remotely. The role involves handling inquiries and managing reservations, ensuring high standards of service. Candidates should be tech-savvy with a customer-first mindset, offering competitive compensation and relocation support for eligible applicants.

Servizi

Meal Allowance: 7.23 per working day

Transport Allowance: 20 per month

Health Insurance: Coverage starts from Day 1

Relocation support provided for eligible candidates

Competenze

• Experience in Customer Service or Sales Support preferred.
• Tech-savvy and comfortable with troubleshooting digital tools.
• Skilled in communication and multitasking.

Mansioni

• Support customers with sales-related inquiries and troubleshooting.
• Log and manage all customer interactions with attention to detail.
• Communicate across multiple channels: phone, email, chat, and social media.

Conoscenze

Fluency in Italian

Fluency in English

Communication

Multitasking

Technical Troubleshooting

Descrizione del lavoro

Sales Support Specialist Italian Speaker

Join to apply for the Sales Support Specialist Italian Speaker role at BLEDAK .

Job Title : Sales Support Specialist Italian Speaker

Company : Leading Technology Company

Location : Remote (within Portugal)

Contract Type : CDD 6 months (with possibility of renewal)

Work Model : Fully Remote (Relocation support available within Portugal)

Work Schedule : Monday to Saturday, including bank holidays, between 08 : 00 and 19 : 00 (rotational shifts)

Days Off : Sunday + 1 rotational day off per week

Compensation and Benefits

Base Salary : 1,024 per 14 months

Performance Bonus : 225 per 12 months

Position Bonus (Braga only) : 20 per 12 months

Allowances & Benefits :

• Meal Allowance : 7.23 per working day
• Transport Allowance : 20 per month
• Health Insurance : Coverage starts from Day 1 (monthly contribution required), free after 6 months

Relocation support provided for eligible candidates within Portugal.

Your Role

As a Sales Support Specialist , you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.

Responsibilities

• Support customers with sales-related inquiries, product information, and troubleshooting
• Communicate across multiple channels : phone, email, chat, and social media
• Tailor communication to reflect brand tone and customer needs
• Handle escalations with empathy and a customer-first mindset
• Log and manage all customer interactions with attention to detail

Candidate Profile

• Fluent in Italian and English (spoken and written)
• Experience in Customer Service or Sales Support (preferred)
• Tech-savvy and comfortable with troubleshooting digital tools
• Skilled in communication and multitasking
• Resilient and calm under pressure, with a proactive attitude

Work remotely with a top technology brand, helping customers make informed decisions and enjoy a smooth experience. Join a collaborative and forward-thinking team. Apply now and grow your career with us!

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