Sales Support Specialist Italian Speaker

Cross Borders Talents; Bologna; In loco; EUR 11.427 - 14.508; Tempo pieno

Vantaggi offerti da questo lavoro

Base salary of 1,024 per 14 months

Performance bonus of 225 per 12 months

Health insurance coverage starts from Day 1

Relocation support for eligible candidates

Meal allowance of 7.23 per working day

Transport allowance of 20 per month

Descrizione del lavoro

A leading technology company is seeking a Sales Support Specialist who is fluent in Italian and English. In this fully remote role, you will be the first point of contact for customers, handling inquiries and ensuring top-notch service. Candidates should have experience in customer service and be tech-savvy. The position offers a competitive salary, bonuses, health insurance, and relocation support within Portugal. Join a collaborative team and advance your career in a dynamic environment.

Competenze

• Fluent in Italian and English (spoken and written).
• Experience in customer service or sales support preferred.
• Skilled in communication and multitasking.

Mansioni

• Support customers with sales-related inquiries and product information.
• Communicate via phone, email, chat, and social media.
• Handle escalations with empathy and a customer-first mindset.
• Log and manage all customer interactions.

Conoscenze

Fluent in Italian

Fluent in English

Customer service experience

Tech-savvy

Strong communication skills

Multitasking ability

Calm under pressure

Descrizione del lavoro

Sales Support Specialist Italian Speaker

Bologna, Metropolitan City of Bologna, Italy

About the job Sales Support Specialist Italian Speaker

Job Title: Sales Support Specialist Italian Speaker
Department: Sales
Company: Leading Technology Company
Location: Remote (within Portugal)
Start Date: 5th June 2025
Contract Type: CDD 6 months (with possibility of renewal)
Work Model: Fully Remote (Relocation support available within Portugal)

Work Schedule

Shifts: Monday to Saturday, including bank holidays, between 08:00 and 19:00 (rotational shifts)
Days Off: Sunday + 1 rotational day off per week

Salary & Compensation

Base Salary: 1,024 per 14 months
Performance Bonus: 225 per 12 months
Position Bonus (Braga only): 20 per 12 months

Meal Allowance: 7.23 per working day
Transport Allowance: 20 per month
🩺 Health Insurance: Coverage starts from Day 1 (monthly contribution required), free after 6 months
️ Relocation Support: Provided for eligible candidates relocating within Portugal

Your Role

As a Sales Support Specialist, you'll be the first point of contact for Italian-speaking customers. You'll handle inquiries, manage reservations, resolve technical issues, and ensure every interaction aligns with the company's high standards of service and professionalism.

What Youll Do

Support customers with sales-related inquiries, product information, and troubleshooting

Communicate across multiple channels: phone, email, chat, and social media

Tailor communication to reflect brand tone and customer needs

Handle escalations with empathy and a customer-first mindset

Log and manage all customer interactions with attention to detail

Who You Are

Fluent in Italian and English (spoken and written)
Experience in customer service or sales support (preferred)
Tech-savvy and comfortable with troubleshooting digital tools
Skilled in communication and multitasking
Resilient and calm under pressure, with a proactive attitude

Work remotely with a top technology brand while helping customers make informed decisions and enjoy a smooth experience. Be part of a collaborative and forward-thinking teamapply now and grow your career with us!