Sales Support Officer

ENGIE Group; Monza; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global leader in energy seeks a Sales Support Officer in Milan. The role involves monitoring hedging activities, collaborating with internal departments, and managing client relationships. Candidates should have a Bachelor's degree and at least 2 years of experience in sales support within the energy commodities sector. Proficiency in Microsoft Office and fluency in English are required. Join this leading company committed to sustainable development and innovation.

Competenze

• At least 2 years of experience in sales support roles within the energy commodities sector.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office; Power BI is a plus.

Mansioni

• Monitor hedging activities of industrial customers.
• Interfacing with internal departments for updates and collaborations.
• Calculate final energy prices for invoicing.

Conoscenze

Sales support experience

Communication skills

Microsoft Office proficiency

Analytical skills

Fluent in English

Formazione

Bachelor's Degree

Strumenti

Power BI

Descrizione del lavoro

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Business Development / Commercial / Marketing

Type: Permanent

Full-Time

Position: SALES SUPPORT OFFICER

Who is ENGIE?

ENGIE puts sustainable development at the center of its activities (electricity, natural gas, energy efficiency, and services) to meet the challenges of the energy transition to a low-carbon economy: access to a sustainable economy, climate change mitigation and adaptation, and resource optimization.

Who are we looking for?

We are currently seeking a Sales Support Officer in S&EM Italy, based in Milan.

ENGIE Supply & Energy Management (S&EM) provides energy supply solutions and risk management services to support clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global leader in low-carbon energy and services, with a leading energy management business managed by its Global Business Unit Supply & Energy Management (S&EM), which has over 20 years of expertise managing a diverse asset portfolio.

Our team of 7,500 employees across 19 countries develops tailored energy solutions, covering renewable and thermal power, natural gas & LNG, biomass, and environmental products. Our experts focus on decarbonization and decentralization.

Our three areas of expertise:

• Asset management
• Energy supply, providing green energy & innovative solutions

At S&EM, we foster breakthrough results, team spirit, curiosity, and innovation, while promoting work/life balance.

What will you do?

Under the supervision of the Sales Support & Performance Monitoring Supervisor, your responsibilities include:

• Monitoring hedging activities of industrial customers (B2B markets);
• Interfacing with internal departments such as:
• The Regulatory function to incorporate updates issued by ARERA regarding GAS and Electricity invoices;
• The Billing team for IT system evolutions due to business or regulatory needs;
• The Finance team for monthly closing activities;
• The IT department for managing and improving internal IT tools;
• Internal credit risk and KYC-AML teams.
• Updating GAS and EE index data and reporting into billing IT systems;
• Calculating final energy prices for invoicing and updating CRM;
• Managing client relationships regarding requests or claims about bills or contracts;
• Handling the IT portal for customer support, contracts, and data monitoring;
• Providing forecast analysis and final reports to portfolio clients.

About You

• At least 2 years of experience in sales support roles within the energy commodities sector;
• Strong communication and interpersonal skills;
• Proficiency in Microsoft Office; Power BI is a plus;
• High analytical and data management skills;
• Innovative, digital-oriented mindset;
• Ability to adapt and learn quickly;
• Fluent in English, both written and spoken.

About ENGIE

Working at ENGIE offers diverse career opportunities across more than 30 countries, emphasizing community and positive impact. We support a social model balancing economic performance with social responsibility. Diversity and inclusion are core to our culture, with recognized certifications for our commitment.

Business Unit: GEMS

Professional Experience: Junior

Education Level: Bachelor's Degree

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