Sales Support Coordinator / Customer Service

Zinpro Corporation; Ferrara; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading company in animal nutrition is looking for a Dairy Sales Manager in Italy. This role focuses on driving sales growth through strategic account management and technical support in the dairy and small ruminants sector, requiring strong expertise in customer relations and industry knowledge.

Competenze

• Experience managing a network of customers in the animal nutrition industry.
• Proven track record in sales and marketing activities.
• Ability to communicate effectively in English and Italian.

Mansioni

• Grow and implement account strategies for sales growth in the dairy sector.
• Provide technical sales support and foster customer relationships.
• Identify new product and market opportunities.

Conoscenze

Technical sales

Customer relationship management

Marketing activities

Animal nutrition knowledge

Communication in English and Italian

Formazione

Bachelor’s degree in Agriculture, Animal Science, or Veterinary Science

MSc or Veterinary degree in Animal Nutrition (preferred)

Strumenti

Microsoft Office

Feed formulation programs (like NDS)

Descrizione del lavoro

Responsible for the technical support, selling and marketing activities in the designated area, coordinating the activity with Distributor’s technical and sales force. Dairy Sales Manager’s main responsibility is to grow, develop, and implement account strategies to achieve sales growth and profitability within Italy Dairy and Small Ruminants sector; time to time supporting strategical activity on other species as swine or poultry.

This is a full-time position, reporting to the Country Manager and has no supervisory responsibilities. This position will work from a home-based office.

Lead a coordinated strategic approach and local activities in dairy / ruminants with support of Marketing and Research & Nutritional Services.

Led field trials projects within distributor and customers.

Grow sales through enhanced customer relationships and technical knowledge about products within the supported industry.

Enhanced Zinpro footprint and visibility in Italy identifying Dairy commercial and technical events.

Achieve sales goals and objectives within the established budget / target.

Promote Zinpro products and offer technical sales support to current / potential customers and key influencers to develop strong long-term customer relations.

Fully support and grow the service and support to customers within identified species and priorities.

Identify new product and market opportunities

Bachelor’s degree in Agriculture, Animal Science, Veterinary Science, or related field.

Experience managing a network of customers and supporting their needs.

Experience in technical sales and marketing activities in the animal nutrition and production industries.

Extensive experience and judgment required to plan and accomplish goals. Experience and understanding of mid-sized company culture, dairy farms management.

Computer literate in Microsoft Office, feed formulation programs (as NDS), using the Internet.

Fluent in English; reading, writing, speaking.

MSc, Veterinary degree in Animal Nutrition preferred.

Ability to communicate in English and Italian

The work environment consists of a multiple different environments : standard office, long periods in a motor vehicle, farms, animal producers, manufacturing facilities, and / or at client / customers facilities.

Positions in this class typically require typing, talking, hearing, seeing and repetitive motions.

Sedentary Work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. This position is expected to work within core business hours and requires participation in after-hours and weekend calls, customer / client events & meetings, and industry events.

Travel Requirements

Expected to travel as needed, according to company standards. Required travel is primarily within Italy but will include occasional other international travel to attend external and internal meetings and conferences. Business travel is approximately 50% or more of work time, mainly locally.

Must possess qualities and skills that align with Zinpro’s Core Values :

When we embrace and leverage our diverse individual talents with global perspectives, we create a team that’s stronger and smarter than any one individual. Serve Generously : We believe in putting people first, supporting each other’s efforts and treating all with kindness and respect. Our high expectations drive us to consistently and reliably deliver the highest quality. We always learn from each other and our customers, from our successes and our mistakes.