Sales Support Associate - Maternity Cover

Physiol; Latina; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading company in the surgical ophthalmic industry is seeking a Sales Support Associate for a maternity cover. The role involves providing critical administrative support to the sales team, managing orders and customer inquiries, and ensuring accurate record-keeping. Ideal candidates will have experience in sales support, be fluent in Italian and English, and possess strong attention to detail.

Competenze

• Fluent in Italian and English essential for communication.
• Experience in sales support or administrative role preferred.
• Knowledge of order processing and logistics required.

Mansioni

• Support sales management in pricing and administration of tenders.
• Assist sales team with customer inquiries and order processing.
• Perform local admin tasks and maintain accurate records.

Conoscenze

Fluency in Italian

Fluency in English

Attention to detail

Customer service

Formazione

Bachelor’s degree in Business Administration

Descrizione del lavoro

Job Details : Sales Support Associate - Maternity Cover

Full details of the job.

Job Requisition Name

Job Requisition Name Sales Support Associate - Maternity Cover

Job Requisition No

Job Requisition No VN8265

Work Location Name

Work Location Name Italy - Rome

Worker Basis

Worker Basis Full Time

Worker Type

Worker Type Employee

Applications Close Date

Applications Close Date Sep 30, 2025

Purpose

As a Sales Support Associate, you will play a critical role in supporting European sales efforts for both direct and indirect markets. Your position is essential in ensuring the smooth operation and success of our sales team by providing comprehensive administrative and operational support. You will be responsible for assisting with sales activities, managing customer inquiries, processing orders, and maintaining accurate records. By coordinating with various departments, you will help to streamline sales processes and enhance customer satisfaction. Your efforts will contribute to the overall achievement of sales targets and the growth of our business in the European market. This position is a maternity cover contract.

Key Responsibilities

PRICE ACTIVITIES

• Support Sales management strategy for price management, entering price offers on the Company's ERP(agreement or price list) utilising processes developed as instructed by the team coordinator.
• Review price offers received from sales reps or sales managers, to ensure they are compliant with our internal policies and ensure they are saved and uploaded inside the system as indicated by the coordinator.

TENDERS (Administration of International tenders)

• Through proactive review of Tender Managements system (country relevant) apply for appropriate tenders on a daily basis.
• Co-ordinate with Sales to structure price offer.
• Review, add to and organise all supporting documents required for completion of tenders (liaising with Sales, Marketing, QA, Regulatory etc.)
• Timely manage the samples requirement
• Proactive follow up on contracts ensuring price updates are effected in timely manner
• Ensure Sales team(s) appraised of outcomes, develop and maintain proactive notification for contract renewals
• For direct markets create turnover declarations for purchasing groups and tender businesses, submitting to finance for audit approval.

ADMIN TASKS

• Deal with various local admin tasks based on demand
• Organise shipments of capital equipment demos
• Complete tasks given by line manager within agreed timescales
• Interpret & respond clearly, effectively & professionally to spoken requests by phone or in person, and to verbal or written instructions
• Perform duties in an efficient, professional and courteous manner
• Maintain regular consistent attendance, punctuality, professional appearance, and adherence to relevant health & safety procedures

Qualification

• Fluent in Italian and English
• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred, but not mandatory
• Proven experience in a sales support or administrative role, preferably within a sales or customer service environment
• Attention to detail and accuracy in data entry and record-keeping
• Familiarity with sales processes and the ability to support sales teams effectively
• Knowledge of order processing, inventory management, and logistics

Company

BVI is refocusing the future of vision.

As one of the fastest-growing, diversified surgical ophthalmic businesses in the world, our purpose-built portfolio of trusted brands includes : Beaver (Knives and Blades), Visitec (Cannulas), Malosa (Single-Use Instruments), Vitreq (Vitreoretinal Surgical Products) and PhysIOL (Premium IOLs), andspans more than 90 countries.

We’ve set our sights on touching the lives of millions of patients affected by conditions such as cataracts, refractive error, glaucoma, retinal disease, and dry eye. Unburdened by legacy or bureaucracy, we have developed our strategy around a simple concept – taking pride in delivering innovative solutions for our physicians and patients, based on their needs. We trust and empower our associates to make decisions and solve problems because collaboration drives us. Valuing agility, simplicity, and transparency, we stay committed to listening to our customers, delivering for our patients, and keeping the future in focus.

Learn more at

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